Cyberhawk™

Full-stack Engineer

• Define and maintain US inspection standards.
• Ensure consistency in defect classification, reporting methodology, and interpretation.
• Approve final inspection deliverables for major US utility clients.
• Own QC and technical approval workflows across all US reporting.
• Act as escalation point for complex inspection interpretation issues.
• Drive reduction in reporting rework and client comment cycles.
• Oversee execution of inspection reporting across US-based inspectors, UK Engineering team, and outsourced inspection partners.
• Ensure reporting is technically accurate, on time, and aligned with client requirements.
• Lead delivery through iHawk and third-party/client platforms.
• Define shot sheets and data capture standards for field teams.
• Support field operations to ensure correct inspection data is captured for analysis.
• Serve as senior inspection representative in US client discussions.
• Collaborate with US Sales to define technical scopes and support pricing assumptions tied to inspection complexity.

Technical Lead

Project Manager

• Lead the full lifecycle of assigned projects, ensuring delivery against scope, schedule, and budget.
• Act as the main client contact during project execution, providing proactive updates and building trusted relationships.
• Create client specific RAMS and other documentation required to ensure safe, efficient operations.
• Coordinate across the other facets of the US Operations team - Ops Managers, Planning , Data and Safety - to ensure field execution aligns with project plans.
• Maintain accountability for data workflows, including upload, quality control, and delivery timelines.
• Monitor KPIs (budget, asset counts, incident rates, GM) and provide regular reports to leadership.
• Identify project risks, create mitigation strategies, and escalate issues where required.
• Drive operational excellence by leading post-project reviews and embedding lessons learned.
• Support the Director of Operations in scaling strategies and ensuring margin targets are achieved.
• Provide mentorship and guidance to Operations staff involved in project delivery.
• Other duties as assigned.

Technical Lead

Project Manager – Operations