Cyberhawk™

Manager

• Manage a team of Equipment Techs in SoCal and Sacramento
• Maintain accurate inventory and real-time tracking of all drones, sensors, batteries, tablets, and accessories.
• Ensure all equipment is airworthy, updated, standardized, and deployment-ready ahead of program start dates.
• Build fleet configuration standards to ensure consistent, repeatable setups across all U.S. operations.
• Own equipment staging, shipping, and logistics for large deployments, including seasonal surges.
• Own the maintenance, servicing, and repair lifecycle for the entire U.S. fleet.
• Use maintenance-hour and flight-hour data to build predictive maintenance models that reduce in-field failures.
• Triage equipment issues and decide on in-house repair vs. OEM service.
• Build and maintain relationships with major OEMs (DJI, Skydio, Freefly, Censys) to expedite repairs and negotiate favorable terms.
• Partner closely with the Safety Manager to ensure compliance with FAA maintenance expectations and Cyberhawk’s QHSE protocols.
• Maintain airworthiness records and update equipment documentation used during audits and client reviews.
• Implement battery safety standards, hazardous materials guidelines, and field handling procedures.
• Support investigations into equipment incidents or anomalies and lead corrective actions.
• Design and implement scalable equipment processes capable of supporting multi-state, multi-client, multi-platform operations.
• Build systems that enable field self-service on routine troubleshooting, reducing dependency on HQ.
• Standardize equipment kits and workflows across PGE, SCE, and emerging utility customers.
• Create documentation, playbooks, and training resources that eliminate single points of failure.
• Develop equipment readiness dashboards and KPIs for leadership visibility.
• Forecast annual equipment needs, platform refresh cycles, and battery replacement programs.
• Model CapEx requirements aligned to operational scale and revenue targets.
• Track repair spend, lifecycles, failure trends, and cost-per-flight-hour analytics.
• Work closely with Operations, Project Management, Planning, Data Delivery, and Field Leaders to ensure equipment needs are aligned with project timelines.
• Participate in new client kickoffs and operational planning sessions to determine kit counts and readiness dates.
• Train leads, supervisors, and pilots on equipment standards, best practices, care, and troubleshooting expectations.

Equipment Manager