Analyze customer data, create business cases, and partner closely with Sales, Customer Success, and Product teams to showcase how our platform delivers measurable benefits.
Be a key player in executive-level conversations, helping customers and prospects make informed purchasing and renewal decisions based on data-driven insights.
Play a crucial role in helping customers see the tangible value of our platform, driving adoption, renewals, and revenue growth.
Leverage data and insights to ensure customers maximize their investment, while empowering Sales and Customer Success teams to make stronger, more value-driven business cases.

Requirements

4+ years of experience in Value Engineering, Sales Consulting, Customer Success, Business Consulting, or Financial Analysis in a SaaS environment.
Strong preference for candidates with experience in UCaaS, CCaaS, Telecom, CX or related industries.
Strong financial modeling and data analysis skills (ROI, TCO, cost-benefit analysis).
Ability to extract and interpret customer data to create compelling business cases.
A background in crafting and delivering compelling presentations and business case artifacts (internally or externally facing)
Strong Executive presence
Experience collaborating with Sales, Customer Success, and Finance teams in a SaaS company.
Familiarity with CRM and analytics tools (Salesforce, Tableau, Excel, Looker, or similar).
Strong problem-solving skills with a customer-first mindset.
Proven ability to develop scalable tools, dashboards, and frameworks that drive value engineering initiatives.
A self-starter who takes initiative, wants to help build out the Value Engineer function, is creative, collaborative, and thrives in a fast-paced work environment

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Value EngineeringSales ConsultingCustomer SuccessBusiness ConsultingFinancial Analysisfinancial modelingdata analysisROITCOcost-benefit analysis

Soft Skills

executive presenceproblem-solvingcustomer-first mindsetcreativitycollaborationinitiativepresentation skillscommunication