CXG

Freelance Automotive Customer Experience Evaluator

CXG

contract

Posted on:

Location Type: Hybrid

Location: Saarbrücken • Germany

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Choose assignments based on your availability and location
  • Observe every detail: evaluate the atmosphere, level of service, digital and face-to-face interactions on site, follow-up communications, and the overall customer journey
  • Provide honest, detailed feedback using short questionnaires

Requirements

  • Minimum age: 18 years
  • Good knowledge of the automotive sector and an interest in the car industry
  • Interest in improving customer experience and in retail environments
  • Strong interpersonal skills and a confident demeanor when interacting with the public
  • High attention to detail and the ability to observe the in-store experience discreetly and accurately
  • Valid driver's license and access to your own vehicle
  • Ability to provide objective, impartial, and structured feedback
  • Reliability and punctuality in completing online questionnaires after each assignment
Benefits
  • Freelance, project-based collaboration
  • Flexible scheduling with the ability to accept assignments according to your availability
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
interpersonal skillsattention to detailreliabilitypunctualityability to provide feedbackconfident demeanor
Certifications
valid driver's license