CXG

Operations Coordinator, Japanese Speaker

CXG

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇲🇾 Malaysia

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Job Level

JuniorMid-Level

About the role

  • Handle the process of Evaluators acquisition for the forecasted missions in operating areas
  • Ensure proper scheduling and execution of the fieldwork projects as per company standards
  • Verify that field surveys meet is electronically submitted on time and meet our standards (quantity VS quality)
  • Conduct surveys screening and validation
  • Set appropriate pay rate to evaluations while making sure operation margin target is reached
  • Contribute to the Evaluators Database optimization and make sure data are updated
  • Maintain healthy relationship with Evaluators.
  • Make sure the finance team has all their payment details of evaluators to receive their payments on time.

Requirements

  • Diploma in Administration, Business, Management, or relevant field.
  • At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.
  • Native Japanese, excellent communication skills in English as you will be the contact person for the Evaluators.
  • Social media/Tech savvy (personal or professional)
  • Microsoft Office skills required; other software knowledge is appreciated!
  • Interest/ experience in social media outreach and community management
  • Excellent organizing skills to coordinate project activities. Ability to multitask and can manage time well.
  • Being resourceful, proactive, and having a problem-solving mindset. Ability to work with details and time-sensitive issues.
  • Passionate, positive, and outgoing personality. Ability to work as part of a team.
  • Ability to work under pressure and to manage stress.
  • Customer-service orientation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project coordinationclient servicingdata validationfield surveysschedulingevaluators database optimizationpayment processing
Soft skills
communication skillsorganizing skillsmultitaskingproblem-solvingresourcefulnessproactivityteamworkcustomer-service orientationability to work under pressuretime management
Certifications
diploma in Administrationdiploma in Businessdiploma in Management