CVS Health

Full-stack Engineer

• Lead the end-to-end design, development, testing, deployment, maintenance, and enhancement of highly scalable, reliable, and secure AI services and applications utilizing AWS Bedrock (including Foundation Models, Knowledge Bases, Agents), the Converse API, AWS SageMaker, AWS Lambda, Amazon S3, and other relevant AWS AI/ML and core services.
• Architect robust, efficient, and secure AI/ML computing infrastructures and application stacks capable of handling large-scale data processing and inference demands.
• Design and implement solutions leveraging the AWS Bedrock Converse API for unified interaction with foundation models, incorporating advanced features like tool calling and multimodal input processing (text, image, documents).
• Develop and implement Retrieval-Augmented Generation (RAG) patterns using AWS Bedrock Knowledge Bases, integrating proprietary data from sources like Amazon S3 and leveraging vector databases to enhance model relevance and accuracy.
• Build comprehensive solutions that effectively integrate Bedrock's managed services with custom components, such as AWS Lambda functions for implementing Bedrock Agent actions or custom data processing logic.
• Actively research, evaluate, and stay current with the latest advancements, trends, and research in AI/ML, particularly in generative AI, foundation models, large language models (LLMs), and evolving AWS capabilities.
• Champion and implement responsible AI practices, ensuring fairness, transparency, security, and ethical considerations are integrated throughout the development lifecycle, potentially leveraging tools like AWS Bedrock Guardrails.
• Collaborate with cross-functional teams, including product managers, architects, and software developers, to define technical requirements and create robust and scalable architectures that meet business objectives.
• Mentor and guide junior engineers, helping them enhance their technical skills and grow professionally through knowledge-sharing activities, technical training, and fostering a culture of learning within the team.

Staff Software Engineer

DevOps Engineer

• Develop and enforce engineering security policies and standards
• Drive security awareness across the organization
• Collaborate with Engineering and Business teams to develop secure engineering practices
• Serve as the Subject Matter Expert for Application Security
• Work with cross-functional teams to ensure security is considered throughout the software development lifecycle
• Design and implement automated workflows for security processes across CI/CD pipelines
• Automate manual reporting tasks by building scripts, dashboards, and integrations
• Integrate security controls into CI/CD pipelines
• Analyze, develop, and configure security solutions across multi-cloud, on-premises, and colocation environments
• Lead security testing, vulnerability analysis, and documentation
• Participate in operational on-call duties to support infrastructure across multiple regions and environments
• Develop incident response and recovery strategies

Senior DevSecOps Engineer

Product Analyst

• Lead the implementation and configuration of learning platforms including LMS and LXP systems
• Define platform requirements, configuration settings, and customization needs
• Coordinate with vendors and implementation partners on setup, configuration, and deployment activities
• Develop and maintain platform documentation including user guides, FAQs, and training materials
• Lead data migration activities including data extraction, mapping, transformation, and loading
• Define data requirements, field mappings, and business rules for migration
• Execute and oversee data validation and reconciliation testing to ensure accuracy and completeness
• Develop test strategies, test plans, test cases, and test scripts for platform implementations and integrations
• Lead functional testing, regression testing, and integration testing activities
• Gather and document business requirements from L&D stakeholders across business units
• Communicate project status, risks, and issues to leadership and stakeholders

Senior Product Analyst – Learning Technologies

Infrastructure Engineer

• Lead efforts to incorporate open-source tools, automation, and cloud resources to reduce tedious tasks
• Automate provisioning and configuration of infrastructure components for consistency and reliability
• Design, develop and implement code for various environments using tools such as Terraform, Ansible, Python, or PowerShell
• Automate repetitive tasks to improve efficiency
• Collaborate with Enterprise architects, security, and SMEs to establish DevOps standards
• Develop and maintain technical documentation and knowledge base articles
• Develop frontend and backend code utilizing test-driven development

Infrastructure Operations Engineer – Automation

Scrum Master

• Facilitate and guide agile teams in delivering high-quality products
• Plan, coordinate, and direct team activities
• Ensure impediments are identified and resolved promptly
• Foster collaboration and effective communication
• Support the Product Owner in backlog management and prioritization
• Promote self-organization and drive continuous improvement
• Leverage metrics to monitor team performance
• Manage multiple assignments concurrently

Manager, Scrum Master

Manager

• Coordinating care for members with chronic medical and behavioral health conditions
• Conducting comprehensive assessments and connecting members with resources
• Developing and implementing individualized care plans
• Monitoring member progress and advocating for necessary services
• Documentation of assessments and interventions in electronic health record
• Collaborating with interdisciplinary care team to ensure optimal health outcomes
• Engaging with members telephonically to manage their care

Case Manager, Registered Nurse – Kentucky

Billing Specialist

• Responsible for the processing and distribution of the monthly premium invoices.
• Review invoices for reasonability and accuracy and make any necessary adjustments in the billing system.
• Serve as a first point of escalation for the team and assist with special projects and reporting.
• Identify, investigate and resolve billing discrepancies related to product pricing, volumes, and account setup using various computer billing systems.
• Execute monthly invoices on appropriate billing platform and review group specifications to ensure all appropriate information is included with monthly invoices before distribution to the clients.
• Investigate incoming customer and client relations billing inquiries defining appropriate response and/or determining appropriate escalation to bring inquiry to an accurate and timely resolution.
• Support Billing Manager by being first point of escalation and support for accounting and billing direct reports.
• Provide support for projects, special requests and reporting.
• Investigate and resolve any billing discrepancies and assist the Billing Manager/Supervisor in analyzing monthly billing variances.
• Load new rates and specific coding relevant to the group plan and products sold.

Senior Billing Administrator

Account Manager

• Develop annual brand and media strategies aligned with advertiser goals and growth objectives
• Create campaign strategies and audience targeting recommendations tailored to brand and product lines
• Build strategic supplier growth proposals based on a deep understanding of supplier business goals and marketing objectives
• Serve as the primary liaison for supplier communications, including feedback, approvals, and creative revisions
• Maintain strong relationships with clients, managing day-to-day business and identifying opportunities to drive incremental revenue
• Educate advertisers on performance metrics, insights, and optimization strategies to improve results
• Lead campaign kick-offs, manage briefs, and confirm media planning details
• Oversee campaign performance in collaboration with internal teams
• Monitor campaign performance using KPIs and data-driven insights to optimize outcomes
• Perform in-depth data analysis to deliver actionable insights and recommendations for short- and long-term media strategies
• Collaborate with Insights and Strategy team to ensure reporting accuracy
• Deliver campaign performance reports, conduct wrap-up calls, and finalize Campaign Performance Reviews (CPRs)
• Work closely with sales, merchandising, and internal teams to drive strong results and advertiser satisfaction
• Partner with campaign management, I&S, and billing teams to ensure seamless execution and accurate delivery
• Support monthly billing processes and maintain Salesforce updates for campaign tracking

Strategic Account Manager – CVS Media Exchange

Project Manager

• Helps Quality Team with Implementation of the quality management strategy for all products and services that meets business objectives.
• Provides strategic oversight for health care quality Performance Improvement Projects (PIPs) and initiatives aligned with all business lines and projects with organizational strategies and values.
• Prioritizes and makes recommendations for the design, development, and implementation strategy of quality improvement projects, and initiatives.
• Leads all Performance Improvement workgroups, data collection, monitors status of initiatives/programs and completes State/HSAG PIP templates for submission.
• Assists Senior Quality Manager and Director with coordination and implementation of interventions to increase HEDIS, CAHPS, AAA, P4P Metric improvement projects and designated health measures for the Plan.
• Develops documentation templates and systems to support and monitor QM projects and initiatives.
• Support the coordination of corporate compliance and external surveys as needed.
• Support the project life cycle including requirements gathering, creation of project plans and schedules, manage resources, MDHHS compliance projects, and facilitate project execution, deployment, and closure.
• Assists with coordination of data requests and ongoing data management for PIP and QI project management.
• Participate in vendor oversight meetings with contracted vendors.
• Assists with leading cross functional teams to assist business units in integrating quality into their strategic and operational plans.
• Provides updates to Director and leadership on assigned projects in the Quality Improvement work plan; may be required to draft presentations on project status and/or outcomes.

Quality Project Manager – Medicaid

Program Manager

• Plans, monitors and manages internal projects from initiation through completion.
• Secures required resources and uses formal processes and tools to manage resources, budgets, risks and changes.
• Manages projects to ensure on-time completion according to specifications and within budgeted costs.
• At the higher levels, incumbents manage large multifaceted projects; at lower levels, incumbents may be concerned with clearly identifiable elements or functions within a larger project.

Project Program Management Senior Manager

• Leads formulation, preparation and communication of strategic and operational business plans
• Contributes to cross-functional strategic projects executed in partnership with senior leadership
• Leads research associated with business issues and plan formulation, including development of business cases
• Effectively facilitates meetings and strategic workshops, including preparation and driving tangible outcomes
• Stimulates strategic thinking in support of business direction

Senior Manager, Enterprise Strategy

Recruitment

• Oversee the configuration, management, and administration of HR technology systems, such as Workday Applicant Tracking Systems (ATS), Phenom CRM (CRM), Learning Management Systems (LMS), and Performance Management Systems.
• Implement processes that upgrade HR technology systems by collaborating with cross-functional teams to define requirements, develop project plans, and execute system implementations.
• Utilize Jira to Document requirements for configuration changes in partnership with Product Owner and Business Owners.
• Under general direction, configure and customize HR technology systems to align with HR processes, policies, and requirements.
• Develop and maintain data analytics and reporting capabilities to provide HR and management with meaningful insights.
• Deliver training programs and resources to educate HR users on the functionality and best practices of HR technology systems.
• Identify opportunities for process improvement and automation within HR technology systems by streamlining workflows, eliminating redundancies, and enhancing system capabilities to drive efficiency and effectiveness.
• Develop and maintain system documentation, including user guides, standard operating procedures, and system configuration documentation.
• Manage multiple projects simultaneously, adjust priorities, and meet deadlines while maintaining the highest level of attention to detail.
• Coach more junior colleagues in techniques, processes, and responsibilities.

Talent Acquisition Configuration Developer

Financial Planning and Analysis

• Participate in projects that contribute to the success of our business.
• Engage in community service activities.
• Attend professional development workshops.
• Network with mentors and senior leaders.
• Complete an 11-week full-time internship in various finance-related departments.

Finance Corporate Internship

Analyst

• Subject Matter Expert in HEDIS improvement work
• Take a leadership role in the development and implementation of quality management projects and activities
• Partner cross functionally to deliver tools supporting the HEDIS team
• Communicate with stakeholders on key HEDIS activities
• Conduct outreach with complex provider partners
• Deliver Quality information to internal and external constituents via written and verbal communication
• Support training of new quality management staff
• Seek opportunities for process improvement
• Consult with constituents on solutions to business issues

Senior Analyst, Health Care Quality Management – HEDIS

• Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness.
• Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits.
• Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning.
• Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality.
• Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members.
• Collaborates with supervisor and other key stakeholders in the member’s healthcare in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences.
• Utilizes case management processes in compliance with regulatory and company policies and procedures.
• Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.