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Registered Nurse, Case Manager
CVS HealthCare Manager developing proactive care plans for CVS Health members remotely. Assessing medical needs and coordinating case management activities with clients for overall wellness.
Posted 5/27/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $66,575 - $142,576 per yearWebsite
About the role
Key responsibilities & impact- Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness
- Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits
- Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning
- Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality
- Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members
- Collaborates with supervisor and other key stakeholders in the member’s healthcare in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences
- Utilizes case management processes in compliance with regulatory and company policies and procedures
- Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation
- Interacts with members/clients telephonically or in person
- May be required to meet with members/clients in their homes, worksites, or physician’s office to provide ongoing case management services
- Travel can be up to 40% of the work week
Requirements
What you’ll need- Must reside in the state of Illinois
- Must possess reliable transportation and be willing and able to travel up to 40% of the time from home location
- Minimum 3-5 years clinical practical experience
- Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
- Excellent analytical and problem-solving skills
- Effective communications, organizational, and interpersonal skills
- Ability to work independently
- Effective computer skills including navigating multiple systems and keyboarding
- Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications
- 2-3 years Care Management, discharge planning and/or home health care coordination experience (Preferred)
- Certified Case Manager (Preferred)
Benefits
Comp & perks- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
ATS Keywords
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Hard Skills & Tools
case managementclinical judgmentmotivational interviewinganalytical skillsproblem-solving skillsdischarge planninghome health care coordination
Soft Skills
effective communicationorganizational skillsinterpersonal skillsindependent thinkingmember engagement
Certifications
Certified Case Manager