Equipment Manager, Dedicated Transportation
Ryder System, Inc.
Mobile Operations Coordinator
CVS Health
full-time
Posted on:
Origin: • 🇺🇸 United States • Missouri
Visit company websiteSalary
💰 $19 - $32 per hour
Job Level
Mid-LevelSenior
About the role
- Prepare daily visit schedules, including routing and logistics planning
- Answer incoming calls, voice mails, and escalation of needs
- Complete patient appointment confirmation calls and update patient information as needed in electronic medical record
- Conduct outbound calls, including outreach and scheduling of new patients, as instructed
- Monitor incoming faxes and distribute to appropriate care teams
- Manage patient panel registry
- Coordinate patient transition back to center, as needed
- Request patient medical records
- Monitor patient admissions and schedule post-discharge visits
- Follow-up on DME and Home Health orders
- Follow-up on Specialty Appointments, including arranging transportation when necessary
- Participate in daily huddles and weekly interdisciplinary team meetings to discuss patient care and program operations
- Other duties, as assigned
Requirements
- Strong computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
- Professional phone etiquette
- Bilingual a plus (in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve)
- Medical background preferred
- Experience in customer service setting strongly preferred
- Some college preferred
- US work authorization
