Head of Engineering
Volt
AWSAzureCloudGoogle Cloud PlatformJavaScriptMicroservicesNode.jsPythonReact
Project / Program Manager
CVS Health
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $66,330 - $145,860 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudGoogle Cloud PlatformMicroservices
About the role
- Support implementation of strategic initiatives for the Utilization Management (UM) Clinical Services organization using artificial intelligence, rules engines, predictive analytics, intelligent character recognition, and cognitive AI.
- Serve as Manager, Product Owner within the Automation Team responsible for supporting delivery of multiple automation features from concept through implementation.
- Work closely with business stakeholders to understand feature goals and partner with IT and architecture teams to define and deliver functional solutions.
- Document detailed business and technical requirements, user stories, and process flows to guide development efforts.
- Contribute to and support the product vision and roadmap for assigned automation features and initiatives.
- Translate business goals into user stories and acceptance criteria in collaboration with business and technical teams.
- Participate in backlog grooming, sprint planning, and prioritization to ensure timely delivery of high-quality features.
- Work with cross-functional teams including clinical, business, and IT partners to align on requirements and outcomes.
- Support tracking and communication of progress, risks, and issue resolution across features and projects.
- Identify opportunities to improve automation features, workflows, and user experience and assist in defining success metrics and reporting on performance and value delivered.
Requirements
- 4–6 years of experience as a Product Owner, Product Manager, Business Analyst, or similar role delivering business or technical features in an Agile environment.
- Experience in product development of microservices and APIs in a cloud-native architecture (e.g., AWS, Azure, GCP).
- Hands-on experience supporting the full product lifecycle: discovery, requirements, development, testing, and release.
- Strong understanding of Agile practices and experience using tools like Jira, Confluence, or similar platforms.
- Ability to translate business needs into clear and actionable user stories and process documentation.
- Familiarity with working alongside technical teams such as architecture, development, and QA.
- Effective communication and collaboration skills across diverse stakeholder groups.
- Ability to manage multiple priorities in a dynamic, fast-paced environment.
- Experience developing or supporting business requirements documents and process flows.
- Knowledge of FHIR, X12 EDI transactions, interoperability standards and other healthcare integration standards (preferred).
- Healthcare industry experience, especially in Utilization Management or clinical operations (preferred).
- Familiarity with clinical workflows, utilization review processes, and InterQual/MCG guidelines (preferred).
- Experience working in a SAFe or Scaled Agile environment (preferred).
- Certified Scrum Product Owner (CSPO) or SAFe POPM (Product Owner/Product Manager) certified (preferred).
- Bachelor's degree in Business, Healthcare Administration, Computer Science, or a related field, or equivalent experience (6–8 years) in systems, technology, standards, and process improvement may be considered.
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