Solutions Engineer

• We’re looking for our next bold leader – a Solution Engineer (Healthcare SaaS) – to join our quest to provide market-transforming solutions for businesses, care teams and consumers to interactively manage health and care.
• At Medecision, you’ll have to work with people that are incredibly intelligent, who are hard-wired for problem-solving. You’ll also know that you’re making a real difference, and not just in some abstract, corporate-mission-statement kind of way. We’re working with companies that touch millions of lives every day, maybe even saving a few along the way. Each person contributes uniquely to our mission and our ability to raise the level of experience we provide to all our customers and colleagues.
• The role of Solution Engineer is no different, and in fact, plays a key role in our journey to innovate solutions that solve real problems for our clients.
• Location: Remote (US based only) Applicants must be authorized to work for any U.S. employer.
• We are unable to sponsor or take over sponsorship of an employment visa at this time
• Requirements Duties and Responsibilities A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members and customer contacts to drive consensus on multi-product technology solutions across the various Medecision product lines. Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as sales product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. "Solutioning" is fundamental to this role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Customer Success team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. Customer Needs Analysis: Conduct thorough customer discovery calls to identify pain points, business goals, and technical requirements. Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps. Product Demonstrations: Create compelling product demos showcasing how the solution solves customer problems. Sales Support: Collaborate with sales teams to answer platform questions, address concerns, and provide expert advice during the sales process. Prospect and engage with incoming leads to qualify, nurture and determine optimal solutions based on customer pain points and solution fit. Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. Required Soft Skills: Communication skills : Articulating complex technical concepts in an understandable way to clients and stakeholders Client relations : Building and maintaining strong relationships, understanding client needs, and providing tailored solutions Adaptability : Adjusting to new challenges and changes in technology or project requirements swiftly Required Hard Skills Technical Proficiency: Strong understanding of relevant technologies, including software, hardware, and cloud platforms Problem-Solving: Analytical thinking to identify customer needs and design effective solutions Systems analysis : Evaluating and integrating complex system components to develop cohesive and efficient technological solutions Follow and comply with all security policies and procedures established by the organization, including adherence to HIPAA and HITRUST regulations Education and Experience · Bachelor's degree in Computer Science, Engineering, or a related field. · 2-5 years of proven experience as a Solutions Engineer or similar role, preferably within the Healthtech software industry. · Demonstrated ability to translate complex business requirements into effective technical solutions. Strong understanding of software development processes and methodologies. · Direct experience with working with prospects, uncovering problems to be solved and demonstrating product capabilities to match needs · A track record of successfully leading and closing complex sales opportunities. · Demonstrated ability to design and implement solutions that solve customer challenges. Experience with cloud technologies and platforms (e.g. AWS, Azure, Google Cloud). · Excellent communication skills, presentation and interpersonal skills with the ability to convey technical concepts to non-technical stakeholders. · Strong collaborative spirit and ability to work effectively with cross-functional teams. · Background in data analytics or business intelligence solutions. · Knowledge of DevOps practices and tools, including CI/CD pipelines. · Strong knowledge and ability to describe systems integration, APIs, and data workflows. · Certification in relevant cloud technologies (e.g., GCP Associate Cloud Engineer, GCP Professional Cloud Architect, or GCP Professional Cloud DevOps, etc.) is highly desirable. Working knowledge with AI (such as ChatGPT, Gemini) and data analysis tools for day-to-day research and part of daily task completion Salary Description Salary Range: $90,000 - $115,000 Apply View All Jobs Powered by Payroll & HR Software

Solutions Engineer, Healthcare SaaS

Solutions Manager

Senior Solutions Engineer – Full Stack Developer

Senior Solutions Consultant

Cloud Solutions Architect

Solution Architect – AI Solutions for Business Insurance