Senior Administrative Assistant – Premium Products & Travel
Capital One
Pharmacy Billing Coordinator
CVS Health
full-time
Posted on:
Origin: • 🇺🇸 United States • Pennsylvania
Visit company websiteSalary
💰 $17 - $28 per hour
Job Level
Junior
About the role
- Ensure timely and accurate billing for outstanding claims while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers
- Third party insurance claim billing associated with dispensing medication using the bill method required by the payer
- Transmit or submit claims (paper/electronic) to insurance payors for reimbursement
- Resolve insurance problems and patient issues resulting from incorrect/incomplete information, therapy changes, or pharmacy/shipping errors
- Maintain supporting and chronological notes detailing actions taken to resolve billing edits
- Maintain patient demographic and insurance information and data collection systems
- Complete billing reports, queues, or diversions according to payer and company policy guidelines
- Research and respond to insurance companies and governmental payors regarding billing issues by telephone, internet, and in writing
- Contact patients, physician's offices or insurance carriers as needed to expedite billing claims
- Work in a fast paced, team-focused environment as part of the billing and reimbursement team
Requirements
- 1+ years of Healthcare Insurance related experience
- Experience using Microsoft Office products specifically Excel, Outlook, and Word
- Verifiable High School Diploma or GED required
- Must be able to commute to the Monroeville, PA office
- Insurance billing or collections experience (preferred)
- Customer service in a healthcare environment (preferred)
- Experience working in a healthcare reimbursement system (preferred)
- Effective customer service skills and ability to work in a team environment
- Attention to detail
- Ability to utilize analytical skills
- Ability to navigate multiple tasks simultaneously and prioritize
- Ability to communicate professionally, both verbally and written
- Anticipated Weekly Hours: 40
