CVS Health

Customer Service Representative – EAP, Monday – Friday 1:00 pm – 9:30 pm EST

CVS Health

full-time

Posted on:

Location Type: Remote

Location: Missouri • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $17 - $28 per hour

Job Level

Junior

About the role

  • Responds to incoming inquiries via phone, email, or chat
  • Assists customers with technical or product-related issues
  • Maintains records of customer interactions
  • Escalates issues to management when necessary

Requirements

  • 1+ years experience in call center environment
  • Experience in a social, psychological, or human service field providing client support
  • High school diploma or equivalent
Benefits
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer supportcommunicationproblem-solvingescalationrecord keeping