Cutover

Onboarding Specialist

• Operationalize Onboarding & Reporting
• Define onboarding governance models and delivery standards
• Establish and manage timelines, milestones, and dependencies in onboarding plan
• Align onboarding plans with customer goals, Value Realization Moment, and Year 1 success criteria
• Coordinate cross-functionally with CS, AEs, Solution Architecture, and Delivery to ensure aligned execution
• Track progress across all active onboardings and maintain end-to-end visibility
• Provide clear, consistent reporting on progress, risks, and blockers to customers and Cutover's leadership
• Identify delivery risks, delays, or misalignment early across customers and Cutover teams
• Drive accountability with customers and Cutover teams to meet onboarding commitments
• Ensure blockers are clearly documented, owned, and resolved
• Lead timely escalations to the appropriate stakeholders when onboarding outcomes are at risk
• Facilitate clear, proactive communication to keep onboarding on track with customers
• Own onboarding policies, playbooks, and standards at Cutover
• Continuously evaluate onboarding performance, effectiveness, and customer outcomes
• Identify recurring gaps or inefficiencies and drive improvement to onboarding processes
• Raise onboarding maturity and consistency across teams

Onboarding Manager

Data Engineer

• Evolve our data pipelines to scale reliably as we onboard an increasing number of clients.
• Design, build, and maintain robust ETL/ELT processes using Fivetran, dbt, and AWS-native tools.
• Work closely with our cloud and engineering teams to recommend and implement software that supports AI and LLM use cases on our data lake.
• Integrate data from a wide range of systems (product, operational, and third-party) into a trusted analytics layer.
• Partner with stakeholders across the company to understand data needs and deliver clear, usable data models and insights.
• Ensure data quality, reliability, and performance across our warehouse and analytics stack.

Onboarding Manager

Senior Data Engineer

Data Engineer