Customers Bank

Business Analyst

Customers Bank

full-time

Posted on:

Location Type: Office

Location: MalvernNew YorkPennsylvaniaUnited States

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About the role

  • Lead a cross-functional team to gather, analyze and document business requirements related to data, reporting, and analytics initiatives.
  • Collaborate with business stakeholders to define key performance indicators (KPIs) and develop metrics that help generate revenue, streamline operations, or reduce risks.
  • Translate business requirements into technical overviews that can be executed against by engineering, reporting and data sciences team members.
  • Perform data discovery and analysis to identify datasets, and/or gaps in dataset, that can be used to solve/meet business requirements.
  • Proactively identify and propose solutions to challenging data problems.
  • Facilitate the delivery of on time data initiatives that meet business requirements.
  • Identify and assess potential data quality issues and work with Data Governance team to implement appropriate controls.
  • Conduct thorough data investigations/report defects, identify root causes of issues, and propose/implement effective solutions.
  • Subject matter expertise on the Enterprise data warehouse data, its ETL processes and delivering ad-hoc data requests or navigation assistance.
  • Create, support and maintain PowerBI reports, semantic data models and data refresh schedules.
  • Stay up to date with industry trends, best practices, and emerging technologies in the field of data analysis and reporting.

Requirements

  • 2 to 3 years of proven experience as a Business or Data Analyst, preferably in the banking or financial industry.
  • 2 to 3 years of experience with banking systems
  • Bachelor's degree in Business Administration, Computer Science, or a related field.
  • Strong SQL skills for data extraction and manipulation.
  • Proven analytical skills with the ability to analyze complex data sets and derive meaningful insights.
  • Proficiency in data visualization using PowerBI.
  • Proficiency in Databases and understanding data models (Snowflake experience preferred, or similar – Azure, SQL, Oracle, AWS, Google)
  • Solid understanding of data analysis techniques and methodologies.
  • Excellent communication skills with the ability to effectively collaborate with stakeholders at various levels.
Benefits
  • Health insurance
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata analysisdata visualizationETL processesdata quality assessmentdata discoverydata reportingdata modelingPowerBIanalytics
Soft Skills
analytical skillscommunication skillscollaborationproblem-solvingstakeholder engagementleadershiporganizational skillsattention to detailproactive approachfacilitation