Customers Bank

VP, Relationship Manager

Customers Bank

full-time

Posted on:

Location Type: Office

Location: West ReadingPennsylvaniaUnited States

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Job Level

About the role

  • Support overall client relationship management with existing clients on a daily basis
  • Oversee a portfolio of middle market, real estate, commercial and high net worth clients that he/she has sourced or has been assigned
  • Provide credit knowledge and support underwriting efforts for existing clients
  • Source new borrowing and deposit clients and cross-sell to existing ones
  • Support/lead calling and networking efforts
  • Provide operational and systems help
  • Onboard new clients
  • Liaise with the Credit & Operations teams

Requirements

  • 5-10 years of relevant banking experience
  • Cash management and deposit services product knowledge
  • Proven track record of acquiring clients and deep referral network
  • Relationship management experience in a commercial, business banking, real estate, or private banking background
  • Self-starter capable of working under limited direct supervision
  • Results-driven persona
  • Excellent communication skills
  • Strong foundational knowledge of banking and credit products
  • Team player willing to go to lengths to provide best possible client experience
  • Direct credit experience/responsibility or formal credit training preferred
  • MS Office Suite
  • Salesforce & Adobe knowledge preferred
Benefits
  • Must be legally eligible to work in the United States without sponsorship, current or future.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
banking experiencecredit knowledgeunderwritingcash managementdeposit servicesrelationship managementcredit productsclient acquisitionformal credit training
Soft Skills
self-starterresults-drivenexcellent communicationteam player