Customer.io

Senior Talent Sourcer, GTM

Customer.io

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Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70 per hour

Job Level

Senior

About the role

  • Own and lead sourcing strategy across GTM and business operations functions, building high-quality pipelines through proactive outreach and thoughtful inbound candidate review.
  • Flex into full-cycle ownership of select roles as needed, while maintaining sourcing excellence as the core focus of the role.
  • Partner with recruiters and hiring managers to define strong candidate profiles, identifying relevant experience, business impact, and performance indicators for each role.
  • Conduct structured talent mapping across target companies and markets to identify high-performing revenue and operational talent.
  • Proactively identify and engage passive talent through thoughtful, highly personalized outreach across multiple channels.
  • Conduct exploratory conversations to assess track record, problem-solving scope, and alignment before formal recruiter handoff.
  • Continuously refine sourcing approaches based on data, conversion rates, and market feedback.
  • Provide real-time insights on talent availability, compensation expectations, competitive hiring activity, and role calibration.
  • Build and maintain long-term relationships with high-potential GTM and operations talent — even when no immediate role is open.
  • Maintain clean, structured pipeline data and share insights that improve sourcing efficiency and hiring quality.

Requirements

  • 5–7+ years of experience in sourcing or recruiting across GTM and business operations functions (e.g., Sales, Marketing, Customer Experience, Business Operations, Strategy, Finance, Legal, or People), with significant depth in proactive sourcing.
  • Demonstrated ability to build and convert high-quality pipelines across a range of non-technical roles.
  • Strong ability to assess candidate scope, business impact, and performance history across both revenue-generating and operational functions.
  • Proven track record of engaging passive talent in competitive markets through thoughtful, personalized outreach.
  • Experience partnering closely with recruiters and hiring managers as a sourcing lead and strategic thought partner.
  • Prior full-cycle recruiting experience, with the ability to independently own roles when business needs require it.
  • Strong written communication skills and a high bar for candidate experience.
  • Highly organized, data-oriented, and comfortable managing multiple searches and long-term talent pipelines simultaneously.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sourcing strategytalent mappingpipeline managementcandidate assessmentdata analysisconversion ratesmarket feedbackcandidate outreachfull-cycle recruitingperformance indicators
Soft Skills
relationship buildingcommunication skillsorganizational skillsproblem-solvingstrategic thinkingpersonalizationdata-orientedmulti-taskingattention to detailcandidate experience