Cushman & Wakefield

Customer Service Representative

Cushman & Wakefield

part-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $17 - $19 per hour

About the role

  • Provide inbound customer service phone and email support
  • Respond and follow up to customer inquiries
  • Create work orders from requests
  • Maintain ongoing contact with Internal Clients
  • Answer telephone inquiries for building maintenance issues
  • Keep others updated on unresolved issues and customer satisfaction

Requirements

  • High School diploma or equivalency
  • Experience in a maintenance environment
  • Ability to speak, read, and write English fluently
  • Customer service experience in a contract service industry
  • Strong computer skills, including experience with a CMMS and Web-based Management Systems
  • Excellent organizational skills
  • Ability to apply sound judgment and decision-making skills
  • Proficient with Office 365, Excel, etc.
  • Must have high-speed internet (150-300 mbps) and a quiet workspace suitable for professional phone conversations
Benefits
  • health, vision, and dental insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicemaintenance experiencecomputer skillsCMMSWeb-based Management SystemsOffice 365Excel
Soft Skills
organizational skillsjudgmentdecision-makingcommunication
Certifications
High School diploma