UKG Support Analyst – Accruals
Cushman & Wakefield
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $72,250 - $85,000 per year
About the role
- Configure and maintain PTO accrual rules, Time Off Requests
- Build new configurations for various calculated accrual policies
- Manage and resolve BAU support tickets within defined SLAs
- Document configuration changes
- Collaborate with stakeholders to gather requirements
- Provide guidance and knowledge transfer to end-users
Requirements
- 3–5 years of experience in UKG Pro WFM support
- Strong focus on Calculated Accruals module configuration
- Proven ability to build new configurations and manage ongoing support independently
- Solid understanding of workforce management principles
- Strong troubleshooting skills
- Excellent written and verbal communication skills
Benefits
- Health, vision, and dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UKG Pro WFM supportCalculated Accruals module configurationconfiguration changestroubleshooting
Soft Skills
communicationcollaborationguidanceknowledge transfer