
Central Operations Support Supervisor
Cushman & Wakefield
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $66,300 - $78,000 per year
About the role
- Directly supervise 2–3 Central Operations Support Administrators or Coordinators
- Provide daily guidance, ongoing coaching, performance feedback, and support to direct reports
- Monitor performance metrics and implement corrective actions, as needed
- Build strong working relationships with regional client services leadership
- Assist in onboarding, training, and mentoring new team members
- Ensure team adherence to best practices, SOPs and data accuracy against the standard data framework
- Oversee daily operations by scheduling and delegating tasks to ensure coverage and efficiency
- Communicate updates, expectations, and procedural changes to the team clearly and promptly
- Provide leadership to support new initiatives and projects as a Subject Matter Expert
Requirements
- Associate or bachelor’s degree in business administration or related field, or equivalent experience
- Minimum 3 years in operations support or administrative coordination, with some informal leadership or mentoring experience
- Strong organizational and time management abilities
- Effective communicator with excellent interpersonal skills
- Proficient in Microsoft 365, Smartsheet, UKG/WFM, and other CWS platforms
- Demonstrated ability to lead by example and foster team collaboration
- Outstanding organizational skills with an ability to manage multiple priorities
- An analytical mindset with attention to detail and process optimization.
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations supportadministrative coordinationdata accuracyperformance metricsprocess optimization
Soft Skills
leadershipcoachingmentoringorganizational skillstime managementinterpersonal skillscommunication
Certifications
associate degreebachelor's degree