Cushman & Wakefield

Facilities Management Operations Analyst

Cushman & Wakefield

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $59,500 - $70,000 per year

About the role

  • Key account role supporting the Facilities Management (IFM) and Engineering teams.
  • Operates as an integrator between IFM teams, COE platform, Shared Services, and field operations, along with vendors.
  • Develop and maintain related facility management processes playbooks and tracking databases.
  • Develop and implement analytical reporting models for account and client management.
  • Work cross-functionally with stakeholders to ensure goal-oriented programs align with account goals.
  • Conduct audits and inspections, document processes for compliance and performance adherence.
  • Maintain organized records for compliance.
  • Skilled in creating presentations, process flows, and diagrams for documentation.

Requirements

  • A High School Diploma or GED Equivalent is required.
  • Minimum of 5+ years’ or more of administrative support or operational coordinator experience is required.
  • Advanced proficiency with standard office applications and industry software such as Microsoft Office (SharePoint, Word, Excel, Access, Outlook, and PowerPoint), Smartsheet, Adobe Acrobat, and GSuite conferencing with MS Teams, Zoom, BlueJeans.
  • Understanding of Facilities Management a plus.
  • Ability to identify and resolve any problems in the IMF operations processes.
  • Knowledge of the real estate industry and business model a plus.
  • Ability to provide solid customer service while exercising diplomacy.
  • Ability to work independently with minimal supervision and manage time efficiently.
  • Strong organizational skills with the ability to multi-task -productively and efficiently work on multiple projects simultaneously in a fast-paced, ever-changing environment.
  • Ability to grasp modern technology quickly.
Benefits
  • health insurance
  • vision insurance
  • dental insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life insurance
  • disability insurance programs
  • paid and unpaid time away from work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
analytical reporting modelsprocess documentationauditsinspectionscompliance adherenceproblem resolutioncustomer service
Soft skills
organizational skillsmulti-taskingindependent worktime managementdiplomacy
Certifications
High School DiplomaGED Equivalent