Account Director
Cushman & Wakefield
full-time
Posted on:
Location Type: Hybrid
Location: Illinois, Montana, Ohio, Tennessee, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $174,250 - $205,000 per year
Job Level
Lead
About the role
- Manage the financial and contract performance outcome of one or more account teams
- Maintain a thorough understanding of the client’s business goals and strategies to align real estate services to contribute to these objectives
- Establish and implement the overall vision, strategy and performance metrics to the applicable service lines
- Develop and maintain strong client relationships
- Implement and manage account governance process
- Provide disciplined contract management to meet superior delivery of all contract deliverables
- Contribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations
- Have a thorough understanding of the C&W platform and identify existing and new opportunities for enhancing service solutions and capabilities
- Oversee risk mitigation and dispute resolution for client and C&W
- Lead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning etc.
- Attract and maintain top talent and provide on-going mentoring to team for superior performance
- Drive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc.
- Responsible for revenue generation, account P&L management, profitability and overall financial performance
- Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion
- Ensure quantitative and qualitative analytics and evidenced-based decision making
Requirements
- Bachelor’s degree required
- Master’s degree or MBA preferred
- Minimum of 10 years at Senior Management level or other similar capacity
- Experience in directly leading and managing multi-discipline teams
- Client, P&L and contract management experience
- Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration and Strategic Consulting
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementcontract managementfinancial performancequantitative analyticsqualitative analyticsservice delivery strategiesrisk mitigationdispute resolutionRFP preparationperformance metrics
Soft skills
client relationship managementteam leadershipmentoringcollaborationdiversity and inclusion promotionstrategic thinkingcommunicationperformance reviewssuccession planningcross-selling
Certifications
Bachelor's degreeMaster's degreeMBA