CUSG

Operations Specialist

CUSG

full-time

Posted on:

Location Type: Remote

Location: Florida • Illinois • United States

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Salary

💰 $17 - $18 per hour

About the role

  • Responsible for quickly and accurately conducting the survey send process for 15+ credit unions.
  • Participate in QA process by auditing data from other Operations Service Specialists to ensure accuracy.
  • Updating and checking for accurate information through Pending Sends and ClickUps tasks columns.
  • Facilitate response rate collection and reporting for all clients, uploading to the MemberXP system.
  • Updating current data in all websites by completing monthly Retention and File Maintenance.
  • Protect client data and maintain confidentiality.
  • Maintain log of hours worked by client.
  • Other duties as assigned.

Requirements

  • High school degree or equivalent.
  • Attention to detail a must.
  • Able to follow precise step by step procedures and stay on task.
  • Able to complete daily tasks within a timely matter.
  • Requires reliable internet service and a dedicated workspace with no distractions.
  • Strong computer skills with extensive work experience using Microsoft Office (Word and Excel) required.
  • Valid driver’s license required.
Benefits
  • Health Coverage: Medical, dental, and vision insurance; short- and long-term disability; life insurance; HSA and FSA options.
  • 401(k) plan with 5% company contribution
  • Vacation, volunteer time, parental leave, and holidays—including floating holidays for days that matter most to you
  • Discretionary year-end bonuses and annual merit increases based on performance
  • Flexible remote and hybrid work options
  • Ongoing learning and development opportunities
  • Wellness programs, pet insurance, and team member discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data auditingdata entrydata reportingdata maintenancesurvey processclient data protectionlog maintenance
Soft Skills
attention to detailtime managementtask prioritizationfollowing proceduresconfidentiality
Certifications
high school degreevalid driver's license