CUSG

Manager

• Support the health and day-to-day operations of CUSG’s AWS-hosted platforms including compute, storage, networking, databases, and CDN.
• Coordinate with the MSP on SLAs, change management, escalation paths, and optimization initiatives.
• Implement and maintain security protocols, assist with vulnerability management, and support incident response practices for financial services environments.
• Partner with the CISO on security posture, compliance requirements, and audit readiness.
• Provide technical input into hosting platform evaluations and support architecture reviews and transition planning as directed by the Director of Platform Engineering.
• Contribute to a culture of operational excellence and continuous learning.
• Coordinate with third-party vendors including the MSP supporting AWS operations.
• Monitor resource utilization and assist with capacity forecasting.
• Maintain and test backup strategies, DR runbooks, and recovery procedures in collaboration with the CTO, CISO, and Security Team.
• Participate in on-call rotations alongside the CTO and CISO.
• Maintain up-to-date documentation of architecture, configurations, runbooks, and procedures.

Web Hosting Manager