
Sales and Service Operations Analyst
Curriculum Associates
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $69,250 - $118,250 per year
About the role
- Calculate and manage sales commissions and incentive-based compensation, including variance analysis, budgeting, and forecasting
- Own and continuously improve key processes related to sales compensation, including identifying inefficiencies and implementing scalable solutions
- Build, maintain, and enhance analytics and reporting to support decision-making across Sales and Service organizations
- Partner cross-functionally with Sales, Finance, and Business Systems to ensure accurate data flows and alignment across systems
- Support automation and process improvement initiatives, including leveraging tools such as Alteryx, SQL, and BI platforms
- Perform rigorous data validation to ensure accuracy and integrity of calculations, reports, and systems
- Provide insights and recommendations through analysis of sales performance, compensation outcomes, and operational trends
- Ensure compliance with company policies, procedures, and compensation plans
Requirements
- Bachelor’s Degree in Accounting, Finance, Business, Economics, or related field required
- 3–5 years of experience in sales operations, finance, commissions, or related analytical roles
- Experience working with sales compensation processes, financial analysis, or operational analytics preferred
- Strong analytical and problem-solving skills with the ability to work with complex datasets and financial models
- Demonstrated ability to translate data into actionable insights and recommendations
- Advanced Excel skills; experience with SQL, Alteryx, or similar data/automation tools strongly preferred
- Experience with BI tools (e.g., Domo, Tableau, Power BI) and CRM systems (e.g., Salesforce) preferred
- High attention to detail with a strong track record of accuracy and data validation
- Ability to manage multiple priorities in a fast-paced, collaborative environment
- Strong communication skills with the ability to partner effectively across functions
- Continuous improvement mindset with interest in process optimization and automation.
Benefits
- Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance.
- Employees can enroll in our company’s 401k plan and receive an employer match.
- Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales compensationvariance analysisbudgetingforecastingdata validationfinancial analysisoperational analyticsadvanced Excelfinancial modelsprocess optimization
Soft Skills
analytical skillsproblem-solving skillsattention to detailcommunication skillscollaborationability to manage multiple prioritiescontinuous improvement mindsetability to translate data into insights