Responsible for in-depth business process flows and requirements with an expectation that requirements are detailed enough to allow a developer to begin work
Help align the ongoing Salesforce.com roadmap to support Current’s strategic initiatives
Facilitate project prioritization meetings with business leaders and gain consensus on the project roadmap
Serve as the subject matter expert on Salesforce.com initiatives in relation to the daily user experience
Provide mentoring and guidance to other team members as they fulfill real-time feature requests
Collaborate with IT Teams to troubleshooting issues and prioritize help desk tickets if needed
Contribute to adoption by improving the user experience through standardization, documentation, training, and ongoing improvement initiatives
Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Ensure that the business and technical ROI on large scale projects is defined and included in the project status reports
Work with the technical teams on release planning for production and also on the coordination and planning, and refresh of lower environments
Develop test plans and lead testing cycles (both QA and UAT)
Drive and support continued education and technical certification obtainment for the Business Systems team
Analyze and implement Salesforce release features in accordance with the yearly cycle

Requirements

Minimum 5 years of Salesforce experience, to include the following certifications: Admin, Advanced Admin, Platform App builder, Sales Cloud Consultant, Service Cloud Consultant
CPQ experience is required, so please be able to explain your involvement with planning, setting up and maintaining a CPQ based system
Strong data analytical skills
Strong business acumen, technical aptitude, and attention to detail
Demonstrated ability to manage and prioritize multiple projects and ticketing systems and cross functional workstreams
Ability to clearly & concisely communicate with users indifferent roles and with varying skill sets
Positive attitude, growth mindset, and ability to take initiative with minimal supervision
Experience in the following areas is a plus: Salesforce Ecosystem: Sales Cloud, Service Cloud, Experience Cloud, B2B Commerce, Manufacturing Cloud
Salesforce Certifications: UX Designer, Experience Cloud, Sharing and Visibility Designer
Data Integration Experience- Business Analyst or Solutions Architect experience in mapping data flows for system integration projects
Workflow & Automation Platforms: Zapier, Formstack, Jotform
Document & e-Signature Tools: Dropbox Sign, Panda Docs, Box, Docusign
Salesforce Utilities: Salesforce Workbench, Data Loader, SF DevOps, Agentforce Vibes, Developer Console (for debugging)
Work experience in a manufacturing environment with demonstrated understanding of working Sales Order flow including Order Management, Order Acknowledgement, Advanced Shipping Notice, as well as standard Manufacturing experience in Warranty, Claim, and Rebate flows, etc.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceCPQdata analysisproject managementtest planningUATdata integrationworkflow automationbusiness process mappingSalesforce release features

Soft Skills

business acumenattention to detailcommunicationinitiativementoringcollaborationproblem-solvingprioritizationadaptabilitypositive attitude

Certifications

Salesforce AdminSalesforce Advanced AdminSalesforce Platform App BuilderSalesforce Sales Cloud ConsultantSalesforce Service Cloud ConsultantSalesforce UX DesignerSalesforce Experience CloudSalesforce Sharing and Visibility Designer