
Account Manager – Rare
Curant Health
full-time
Posted on:
Location Type: Hybrid
Location: Smyrna • United States
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About the role
- Serve as the primary external liaison and Curant Point of Contact (CPOC) for assigned rare disease manufacturer partners
- Build strong partnerships, ensuring client satisfaction and supporting the successful execution of all contracted services
- Act as the main point of contact for assigned clients, ensuring seamless communication, alignment, and program performance
- Proactively identify opportunities, collaborate with internal teams, and support program launches
- Manage business reviews, ensuring Curant Rare meets or exceeds client expectations
- Represent Curant Rare’s mission, vision, products, and services with professionalism and expert knowledge
- Achieve KPIs outlined in the Statement of Work (SOW)
- Meet annual revenue forecast and assigned quota for Curant Rare
- Build and manage long-term relationships with rare disease manufacturer partners to ensure satisfaction and retention
- Cultivate multi-level relationships from implementation through ongoing management
- Oversee ongoing deliverables including reporting, data needs, and issue resolution
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- 5+ years of experience in Specialty Pharmacy programs and/or rare disease pharmaceutical manufacturers
- Previous experience in client relationship management within rare disease is highly preferred
- Strong knowledge of internet software, order processing systems, Word, PowerPoint, and Outlook
- Excellent verbal and written communication skills
- Ability to communicate clearly, logically, and consistently across stakeholders
- Strong independent judgment and problem-solving capabilities
- Ability to manage multiple deliverables in a fast-paced environment
Benefits
- Competitive pay
- Strong benefits
- Opportunity to make a meaningful impact every day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client relationship managementprogram performance managementKPI achievementrevenue forecastingdata reportingissue resolutionproblem-solving
Soft Skills
communication skillsindependent judgmentrelationship buildingcollaborationclient satisfaction focusorganizational skills
Certifications
Bachelor's degree