Curana Health

General

• Provide telephonic care and clinical direction during after-hours
• Deliver after-hours care virtually (primarily by phone) to aging residents across multiple states
• Serve as the first line of support for residents and facility staff after-hours
• Use Curana’s telephonic platform to coordinate care between facilities, hospitals, and clinics
• Perform comprehensive assessments and document encounters in the EMR
• Apply Curana’s clinical protocols to support safe, effective treatment in place whenever possible
• Participate in mandatory education and training to stay current with standards of care

Nurse Practitioner – National After-Hours Team

Salesforce Administrator

• Serve as a key owner and steward of the Salesforce platform, ensuring it remains scalable, reliable, and aligned with business needs.
• Manage and enhance Salesforce administration, including user access, security, permissions, flows, validation rules, reporting, dashboards, and data integrity.
• Partner with stakeholders across multiple business functions to gather requirements, identify opportunities, and develop solutions that improve business processes.
• Translate business needs into scalable Salesforce configurations and enhancements.
• Support platform governance, data quality initiatives, and ongoing optimization efforts.
• Collaborate with Marketing, Business Development, Operations, and leadership teams to understand priorities and build a strategic Salesforce roadmap.
• Help evaluate new Salesforce capabilities and recommend solutions that improve efficiency and business outcomes.
• Prioritize and coordinate enhancements across multiple stakeholder groups and competing business needs.
• Communicate technical concepts clearly to non-technical audiences, including leadership teams.
• Configure, develop, and support Salesforce solutions that drive business value.
• Assist with integrations between Salesforce and other enterprise systems.
• Troubleshoot complex platform, process, and data issues.
• Support Salesforce Marketing Cloud initiatives, including automation, campaigns, journeys, integrations, and data management.
• Participate in the ongoing expansion and enhancement of Salesforce capabilities across the organization.

Salesforce Platform Administrator

Referral Coordinator

• Oversee the intake and referral process from receipt through completion.
• Coordinate referrals with internal departments, external providers, and health plan partners.
• Monitor referral workflows to identify delays, barriers, or trends impacting patient access.

• Serve as the first line of support for residents and facility staff after-hours, providing direction and medical care over the phone.
• Use Curana’s telephonic platform to take and place calls, coordinating care between facilities, hospitals, and clinics.
• Deliver high-quality, cost-effective care to patients—addressing acute, chronic, and behavioral health needs in collaboration with physicians and specialty providers.
• Perform comprehensive assessments and document encounters accurately and thoroughly in the EMR, ensuring compliance with CMS requirements.
• Apply Curana’s clinical protocols and practice guidelines to support safe, effective treatment in place whenever possible.
• Participate in mandatory education and training to stay current with standards of care.

Nurse Practitioner – National After-Hours Team

Salesforce Platform Administrator

Referral Coordinator

Nurse Practitioner – National After-Hours Team, Part Time