Cummins Inc.

Engine Field Service Technician

Cummins Inc.

full-time

Posted on:

Location Type: Remote

Location: Ireland

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About the role

  • Ensure Equipment Reliability: By performing scheduled and unscheduled repairs and maintenance, you will keep Cummins products running smoothly and efficiently.
  • Preventative Maintenance: Conducting preventative maintenance activities as per documented schedules and standards will help prevent breakdowns and extend the lifespan of equipment.
  • Problem Resolution: Escalating unresolved issues to product specialists or supervisors ensures that complex problems are addressed promptly, minimizing downtime.
  • Accurate Documentation: Completing required documentation accurately and timely will support warranty claims, quality control, and service records, contributing to overall operational efficiency.
  • Continuous Improvement: By completing training in line with skill and business requirements, you will stay updated with the latest techniques and technologies, enhancing your performance.
  • Tool and Vehicle Maintenance: Maintaining the service vehicle and tools for cleanliness and proper operation ensures that you are always ready to perform your duties effectively.
  • Health and Safety Compliance: Adhering to all relevant Health, Safety, and Environmental policies, procedures, and legislation, and reporting any issues, will help maintain a safe working environment.
  • Customer Satisfaction: Highlighting upsell opportunities to customers and ensuring clear communication about service work will enhance customer satisfaction and trust in Cummins services.

Requirements

  • Apprentice Trained Engine Technician with a vocational diploma from a relevant technical institution (preferred).
  • Mechanical/electrical experience.
  • Customer service experience.
  • Locally valid driving permit.
  • HGV/Bus license would be preferred but not essential.
Benefits
  • Ensure Equipment Reliability: By performing scheduled and unscheduled repairs and maintenance, you will keep Cummins products running smoothly and efficiently.
  • Preventative Maintenance: Conducting preventative maintenance activities as per documented schedules and standards will help prevent breakdowns and extend the lifespan of equipment.
  • Problem Resolution: Escalating unresolved issues to product specialists or supervisors ensures that complex problems are addressed promptly, minimizing downtime.
  • Accurate Documentation: Completing required documentation accurately and timely will support warranty claims, quality control, and service records, contributing to overall operational efficiency.
  • Continuous Improvement: By completing training in line with skill and business requirements, you will stay updated with the latest techniques and technologies, enhancing your performance.
  • Tool and Vehicle Maintenance: Maintaining the service vehicle and tools for cleanliness and proper operation ensures that you are always ready to perform your duties effectively.
  • Health and Safety Compliance: Adhering to all relevant Health, Safety, and Environmental policies, procedures, and legislation, and reporting any issues, will help maintain a safe working environment.
  • Customer Satisfaction: Highlighting upsell opportunities to customers and ensuring clear communication about service work will enhance customer satisfaction and trust in Cummins services.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
preventative maintenanceequipment reliabilityproblem resolutionaccurate documentationcontinuous improvementmechanical experienceelectrical experiencecustomer service
Soft Skills
communicationcustomer satisfaction
Certifications
vocational diplomaHGV licenseBus license