Field Service Technician
Hitachi
Service Engineer, Co-op
Cummins Inc.
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $3,500 - $5,800 per month
Job Level
Entry Level
About the role
- Act as technical liaison between the Cummins field service organization and Engineering, Quality, and Manufacturing organizations
- Investigate product test system and process problems, understand causal mechanisms, and recommend appropriate action
- Apply and support product problem solving processes (e.g., seven-step problem solving) and use product development roadmap tools
- Support preparing the service channel for efficient service events (parts, special tools, service information, diagnostics, translations)
- Collaborate with technical experts in failure analysis and data trends to implement final product resolutions to reduce customer downtime
- Support large-scale development or issue resolution projects and problem resolution for moderately complex components, products, systems, subsystems, or services
- Supervised execution of established work processes and systems while developing technical/product knowledge; engage in improving systems and processes
- Coordinate work among engineers and technicians as needed and contribute effectively toward team goals
Requirements
- Must be a full-time enrolled student pursuing an undergraduate or graduate degree at an accredited U.S. college/university
- Minimum 2.5 or above GPA preferred
- Must be able to complete a minimum of 4-months to 6-months or a maximum of a 12-months commitment
- Must be able to complete 40 hours per week
- Willingness to learn from others on the job
- Must be currently residing within the continental U.S.
- Cummins validates the right to work using E-Verify (work authorization verification)
- Degree Programs Considered: Bachelor’s, Master’s, PhD
- Major Programs Typically Considered: All Engineering Majors
- Competencies/skills: Field Investigation and Support; Technical Service Information; Product Serviceability Requirements and Review; Product Failure Reporting and Corrective/Preventive Action Systems; Product Failure Mode Avoidance; Product Problem Solving; Technical Customer Management; Decision Quality; Drives Results; Collaborates; Communicates Effectively; Self-Development
