CultureHQ

Community Manager

• Deliver disease state and treatment education to patients, caregivers, and community members in both live and virtual settings.
• Facilitate educational programs, webinars, 1:1 meetings, and small-group discussions designed to increase disease understanding and patient confidence.
• Translate complex clinical information into clear, relatable, and patient-friendly conversations.
• Serve as a compassionate and knowledgeable resource for individuals navigating the challenges of rare diseases and cancers.
• Build trusted relationships within the SM and GIST patient communities.
• Support patient advocacy events, educational forums, and community meetings.
• Collaborate with advocacy organizations, healthcare organizations, and community stakeholders to expand educational outreach.
• Execute educational programming aligned with company strategy and compliance requirements.
• Coordinate and host patient education events, including virtual webinars and in-person programs.
• Ensure all educational materials and discussions adhere to regulatory and compliance standards.
• Capture patient and caregiver insights from field interactions and share them with cross-functional partners.
• Collaborate closely with internal teams including Patient Advocacy, Marketing, Sales, and Patient Support Services to ensure alignment.
• Provide field perspective on patient needs, barriers to care, and community trends.
• Maintain accurate, timely, and compliant documentation of interactions and program activity within CRM systems.
• Ensure strict adherence to privacy regulations and company policies.
• Represent the organization with professionalism, integrity, and empathy in all interactions.

Senior Manager, Patient and Community Educators

Account Manager

• Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals, and business stakeholders
• Maintain a uniquely deep and nuanced understanding of territory, including Opinion Leaders and other influencers, treatment and utilization trends, payer and reimbursement dynamics, and competitive opportunities and challenges
• Analyze business performance: Create and execute a comprehensive territory plan
• Demonstrate clinical/disease/product expertise and deliver strategic customer education
• Work closely with multiple Cogent internal stakeholders to ensure strategic alignment and execution of key strategies/tactics
• Implement processes for appropriate patient identification and treatment management
• Utilize internal relationships and develop external relationships with account stakeholders
• Have a passion for our products through the entire sales cycle while always building our brand
• Leverage your passion for Oncology/Rare disease state awareness, industry, regulatory, and competitive changes to deliver agreed results

Clinical Account Manager

• Holistically support and manage territory accounts by creating relationships with physicians and allied healthcare professionals
• Maintain a uniquely deep understanding of territory, including Opinion Leaders and treatment trends
• Analyze business performance and execute a comprehensive territory plan
• Demonstrate clinical expertise and deliver strategic customer education
• Work closely with multiple internal stakeholders to ensure strategic alignment
• Implement processes for patient identification and treatment management
• Develop and maintain relationships with account stakeholders
• Have a passion for our products through the entire sales cycle

Clinical Account Manager – Northeast

• Define and execute a forward-looking patient education and engagement strategy aligned with program, launch, and corporate priorities.
• Build the patient field team operating model: territories, prioritization, coverage, engagement standards, reporting, and metrics.
• Establish and maintain clear patient field team standards so every patient receives accurate, consistent, and appropriate education.
• Translate clinical data and program strategy into scalable, accessible patient education frameworks.
• Build, lead, and develop a high-performing national team of Patient Educators.
• Set clear performance expectations and MBOs aligned with organizational objectives and monitor progress to goals.
• Conduct field engagement and structured coaching to ensure quality, consistency, and impact.
• Foster a culture grounded in empathy, accountability, compliance, collaboration, and continuous improvement.
• Partner with Cogent Training Lead to develop and implement a best-in-class onboarding and continuous learning program for the Patient Educators.
• Oversee execution of live and virtual education programs across SM and GIST communities.
• Strengthen relationships within disease-specific and rare disease/oncology networks to enhance visibility and credibility.
• Ensure education delivery is medically accurate, patient-friendly, and meets the highest standards of privacy, regulatory, and compliance requirements.
• Compliantly partner with Patient Support Services, Marketing, Sales, Medical, and other key stakeholders to ensure aligned strategy and coordinated execution.
• Capture and synthesize patient insights to inform program strategy, educational programming, and field enablement.
• Contribute meaningfully to launch readiness and ongoing lifecycle management.
• Define performance metrics and leverage analytics to optimize engagement effectiveness.
• Partner with IT, Operations, PV. and Quality to build and manage audit-ready processes and compliant systems (e.g., CRM, AE reporting); ensure accurate CRM documentation and data integrity across team.
• Continuously assess team execution and educational programming and implement enhancements to maximize impact.

Director, Patient and Community Educators

• Holistically support and manage territory accounts by creating relationships with physicians and healthcare professionals
• Maintain a deep understanding of territory dynamics and treatment trends
• Analyze business performance and execute a comprehensive territory plan
• Demonstrate clinical/disease/product expertise and deliver strategic customer education
• Work closely with multiple internal stakeholders to ensure strategic alignment
• Implement processes for appropriate patient identification and treatment management
• Develop relationships with account stakeholders to service and manage accounts
• Passionately support products throughout the sales cycle while building the brand
• Leverage passion for oncology/rare disease state awareness to deliver results

Clinical Account Manager – Midwest

• Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals, and business stakeholders
• Maintain a deep understanding of territory, treatment trends, payer dynamics, and competitive opportunities
• Create and execute a comprehensive territory plan including account plans and sales messages
• Demonstrate clinical/disease/product expertise and deliver customer education
• Collaborate with Cogent internal stakeholders to advance business objectives
• Implement processes for patient identification and treatment management
• Utilize internal and external relationships to manage accounts
• Passionate about products throughout the sales cycle while building brand and serving patients
• Leverage oncology/rare disease state awareness to deliver results

Clinical Account Manager – South Central

• Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals, and business stakeholders
• Maintain a uniquely deep and nuanced understanding of territory, including Opinion Leaders and other influencers
• Analyze business performance: Create and execute a comprehensive territory plan
• Demonstrate clinical/disease/product expertise and deliver strategic customer education
• Work closely with multiple Cogent internal stakeholders to ensure strategic alignment and execution of key strategies/tactics
• Implement processes for appropriate patient identification and treatment management
• Utilize internal relationships and develop external relationships with account stakeholders to service and manage accounts
• Leverage your passion for Oncology/Rare disease state awareness and industry changes to deliver agreed results

Clinical Account Manager – West

• Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals (Advanced Practitioners, Nurses, Pharmacists), and business stakeholders (Office Practice Managers, Billers, etc.)
• Maintain a uniquely deep and nuanced understanding of territory, including Opinion Leaders (OL) and other influencers, treatment and utilization trends, payer and reimbursement dynamics, and competitive opportunities and challenges
• Analyze business performance: Create and execute a comprehensive territory plan. This includes developing unique account plans, delivering branded sales messages, executing planned programs, scheduling and following up with medical education programs, and achieving or exceeding sales targets
• Demonstrate clinical/disease/product expertise and deliver strategic customer education
• Work closely with multiple Cogent internal stakeholders inside and outside the commercial organization to ensure strategic alignment and execution of key strategies/tactics to advance overall business objectives
• Implement processes for appropriate patient identification and treatment management
• Utilize internal relationships and develop external relationships with account stakeholders, including, but not limited to, HCPs and advanced practice providers, to service and manage accounts
• Have a passion for our products through the entire sales cycle while always building our brand and never losing sight of how we serve patients
• Leverage your passion for Oncology/Rare disease state awareness, industry, regulatory, and competitive changes to deliver agreed results

Clinical Account Manager – Mid-Atlantic

Clinical Account Manager – Southeast

Director

• Lead the Medical Information strategy aligned with Cogent Biosciences’ clinical development and commercialization plans
• Assist with establishing Medical Information governance, best practices, and operational standards across the organization
• Lead Medical Information launch readiness activities; primary focus on acting as Medical Lead for Medical‑Legal‑Regulatory Review Committees
• Additional activities include development, review and approval of FAQs, SRLs, and reactive content to support pre‑ and post‑launch needs
• Act as a primary Medical Affairs representative on PRC/MRC review committees, with accountability for scientific accuracy and balance, of materials
• Drive alignment between Medical Information, Medical Affairs, Patient Advocacy, Regulatory, Legal, Clinical, and Commercial teams to ensure consistent messaging at launch
• Partner closely with Medical Affairs leadership, Clinical Development, Regulatory Affairs, Commercial, Patient Advocacy, and Market Access to support enterprise‑wide objectives
• Serve as a scientific subject matter expert for products and pipeline assets to execute on deliverables
• Develop medical information content, data on file and call center materials as required
• Assist with the intake and fulfillment of unsolicited requests as needed
• Generate reports and lead the analysis of medical inquiry trends and insights to inform Medical Affairs strategy, evidence generation, and stakeholder education
• Assist with monitoring key performance indicators (KPIs) to ensure quality, timeliness, and impact of Medical Information deliverables as needed
• Use insights to drive continuous improvement of content, processes, and customer engagement
• Assist with the oversight of Medical Information operations, including inquiry management processes, systems, and external vendors or call centers as applicable
• Ensure alignment with SOPs, quality standards, and inspection readiness requirements
• Comply with all applicable guidelines, policies, and legal, regulatory, and compliance requirements
• Assist Medical Information Leadership with key projects, as needed

Associate Director, Medical Information

QA Engineer

• Lead and oversee the development, planning, and execution of audits of Contract Research Organizations (CROs), clinical sites, and other service providers, ensuring compliance with Food and Drug Administration, World Health Organization, ICH‑GCP, and other applicable regulatory requirements, as well as company policies and procedures.
• Own and lead GCP regulatory inspection readiness, inspection conduct, response development, and follow‑up for FDA and other health authority inspections.
• Collaborate with Clinical Development Operations and cross‑functional stakeholders to ensure clinical studies are conducted in compliance with all applicable regulatory standards and to maintain a state of continuous inspection readiness.
• Oversee and manage the clinical quality database, including audit observations and inspection findings (e.g., 483s), to support quality trend analysis, risk assessment, and proactive compliance management.
• Organize and oversee pre‑ and post‑study document reviews and direct corrective and preventive action (CAPA) planning, implementation, and effectiveness verification.
• Manage quality events, deviations, and investigations.
• Provide senior‑level input and review of technical and clinical documents in support of clinical development programs and regulatory submissions.
• Provide leadership in the continuous improvement of GCP processes, systems, and practices across the organization.
• Monitor, review, and communicate audit and inspection outcomes, quality trends, and compliance risks to clinical and senior management.
• Oversee and conduct internal audits of the Trial Master File (TMF) to ensure GCP compliance and inspection readiness.
• Lead, develop, and evaluate the QA GCP team, including hiring, performance management, coaching, and succession planning to ensure effective operation and scalability of the function.
• Collaborate with a cross‑functional and interactive team to embed quality throughout the clinical lifecycle.
• Ability to travel to clinical sites, CROs, and vendors to support audits and inspections as needed (10–20% of time).