Senior Manager, Medical Information

CultureHQ

Senior Manager managing medical information activities for Cogent Biosciences' portfolio and pipeline programs. Providing accurate, balanced, timely, and compliant medical information responses.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $150,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Medical Information management, including oversight of databases and compliance with FDA regulations. Proficient in medical writing, literature evaluation, and cross-functional collaboration to support effective medical inquiry responses.

Highest-signal resume keywords

Medical Information ManagementMedical WritingLiterature EvaluationCross-Functional CollaborationRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical InformationDatabase ManagementScientific Literature AnalysisAdverse Event ReportingWorkflow ConfigurationQuality MonitoringInquiry ManagementResponse Document DevelopmentData Quality ManagementOperational Standards Development

Soft Skills

Excellent CommunicationOrganizational SkillsCross-Functional CollaborationAbility to Manage Multiple Priorities

Tools & Technologies

Medical Information DatabaseQuality Management SystemsReporting ToolsCall Center Management Systems

Certifications & Qualifications

Advanced Clinical or Scientific Degree (PharmD, PhD, NP, MD)

Industry Keywords

Pharmaceutical IndustryBiotechnologyOncologyHematologyRare DiseasePayor ExperienceFDA RegulationsMedical AffairsMedical/Legal/Regulatory ReviewScientific Exchange

About the role

Key responsibilities & impact

Respond to and oversee timely, accurate, and balanced responses to unsolicited medical information inquiries from healthcare professionals, patients, caregivers, and internal stakeholders
Serve as a medical information subject matter resource for assigned products and disease states
Partner with outsourced medical information call center/vendor to support inquiry fulfillment, training, escalation management, quality monitoring, and issue resolution
Manage the Medical Information (MIC) database from a system and operations standpoint, including oversight of user access, workflow configuration, data quality, reporting needs, and system-related documentation
Partner with the medical information database/system vendor to identify, track, and resolve system bugs, fixes, enhancements, and other operational needs that support compliant and efficient inquiry management
Serve as a liaison with the outsourced call center to triage and resolve operational issues as they arise, including system access, workflow questions, inquiry routing, documentation, and escalation processes
Support development, implementation, and continuous improvement of Medical Information processes, work instructions, and operational standards to ensure consistency, compliance, and efficiency
Ensure appropriate identification and reporting of adverse events (AEs), product quality complaints, and special situations in partnership with Pharmacovigilance and the Quality team
Develop, review, update, and maintain standard response documents (SRs), reactive materials (including payor materials), and scientific response content for approved and pipeline products
Research, analyze, and interpret scientific literature to support custom medical responses and scientific exchange
Lead and/or support development of custom responses for complex or escalated medical inquiries
Maintain version control and ensure medical information content remains current, scientifically balanced, and compliant
Collaborate with Medical Affairs, Clinical Development, Regulatory, Legal/Compliance, Commercial, Market Access and Safety colleagues to support aligned and compliant medical information practices
Contribute medical information insights and trends to support Medical Affairs strategy and customer understanding
Ensure activities comply with FDA regulations, company SOPs, and industry standards governing unsolicited medical requests and scientific exchange
Support Medical/Legal/Regulatory (MLR) review activities as needed and develop understanding of promotional and non-promotional review processes

Requirements

What you’ll need

Advanced clinical or scientific degree preferred (PharmD, PhD, NP, MD, or other relevant life sciences degree)
5+ years of experience in Medical Information, Medical Affairs, pharmaceutical/biotechnology industry, or relevant clinical practice experience; oncology, hematology, rare disease and/or payor experience preferred
New product launch experience preferred
Strong medical writing and literature evaluation skills
Excellent communication and cross-functional collaboration skills
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Understanding of regulations and guidance related to unsolicited medical information requests and scientific exchange
Ability to travel to internal meetings and scientific congresses (~15%)

Benefits

Comp & perks

We cover 100% of medical, dental, and vision premiums for you and your family
Help reduce out-of-pocket costs by funding up to 75% of in-network deductibles
401(k) match with immediate vesting
Generous paid time off
12 weeks of fully paid parental leave
Paid family and medical leave for all employees regardless of location
Company-paid short-term disability coverage for up to 20 weeks
Additional perks like wellness programs, tuition reimbursement, and inclusive family-forming support