Culligan Ireland

Support Engineer

• Provide day-to-day support to system users, resolving issues and managing escalations.
• Maintain system documentation, configurations, and user permissions.
• Develop and deliver system training sessions, guides, and user documentation.
• Act as a main point of contact for user queries and feedback.
• Ensure data accuracy, completeness, and consistency across all systems.
• Manage system access controls and maintain compliance with data protection and audit requirements.
• Assist with generating reports and dashboards from CRM and finance systems.
• Help ensure data used for reporting is accurate and aligned across teams
• Successfully manage relationships with all key stakeholders – internally and externally.
• Build good working relationships with internal teams, including Operations, Finance, Sales, Customer Service, IT, and HR

Business Systems Support Analyst