Own project plans for new client implementations from kickoff through go-live, managing timelines, milestones, and resource coordination across Implementation, Customer Engineering, Integration Engineering, and Account Management
Coordinate integration workstreams with Integration Engineers — scoping data connections, sequencing technical dependencies, and ensuring ERP, CRM, and spreadsheet integrations don't become bottlenecks to go-live
Serve as the primary operational liaison for partner-led and partner-assisted deliveries — aligning partner project teams with Cube's delivery standards, timelines, and client expectations
Build and maintain partner onboarding and co-delivery playbooks so that partner PMs and consultants can execute implementations with consistency and minimal hand-holding
Serve as the primary point of contact for project logistics — scheduling, status updates, risk escalation, and stakeholder communication on both the client and internal side
Maintain real-time visibility into project health across your portfolio (including partner-managed projects), flagging blockers early and driving resolution before they impact timelines
Build and refine repeatable delivery frameworks, playbooks, and templates that scale as our customer base and partner network grow
Coordinate handoffs between implementation and post-implementation teams, ensuring nothing falls through the cracks at transition
Track and report on key delivery KPIs including time-to-live, CSAT, and project completion rates across direct and partner-delivered implementations
Partner with Revenue Operations to align project intake processes with capacity planning and CRM workflows
Support escalations by coordinating cross-functional response when clients are at risk

Requirements

3–6 years of project management or client delivery experience, ideally in B2B SaaS or enterprise software
Proven track record managing complex, multi-stakeholder implementations with multiple teams in motion simultaneously — including technical teams like integration or solutions engineers
Experience coordinating with or through a partner ecosystem (SIs, consultants, resellers) — you know how to hold external delivery teams accountable without direct authority
Exceptional organizational skills — you can hold 10 projects in your head, know the status of each, and know exactly which one needs your attention
Strong communicator, comfortable presenting project status to clients, partners, and executive stakeholders
Fluency in project management tools (Asana, Monday, Jira, or equivalent) and CRM platforms (Salesforce preferred)
A bias for action and a low tolerance for ambiguity — you create structure where there isn't any
Finance domain experience or comfort working with finance personas is a strong plus

Benefits

We provide 100% covered employee medical, dental, and vision insurance options, including FSA/HSA options plus free memberships to OneMedical, Teladoc, and Talkspace.
Our flexible paid vacation and sick/mental health time guidelines help you get the time and space you need.
We offer stock options to all full-time employees of Cube, as we want you to be connected to the success of the company.
We offer 12 weeks of 100% paid parental leave for the birthing parent.
We offer each Cuber a quarterly learning budget to spend on books, classes, or events that support your development.
You’ll be joining an experienced team of tech startup leaders who are eager to work with you and provide support and mentorship!
You’ll work for a company that our customers are truly excited about!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementclient deliveryimplementationdata integrationKPI trackingresource coordinationstakeholder communicationrisk managementB2B SaaSenterprise software

Soft Skills

organizational skillscommunicationpresentationproblem-solvingattention to detailcollaborationaccountabilityadaptabilityleadershipbias for action