CTOUCH

Account Manager

CTOUCH

full-time

Posted on:

Location Type: Office

Location: Alaska • Idaho • United States

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About the role

  • Develop and maintain a deep understanding of Clear Touch’s products and solutions.
  • Identify, pursue, and close new sales opportunities within assigned territory.
  • Participate in and improve upon in-house brand promotions.
  • Serve as the lead and manage existing accounts to ensure continued satisfaction, retention, and upsell opportunities.
  • Build and maintain strong, long -lasting customer relationships.
  • Negotiate contracts and close agreements to maximize success.
  • Develop new business with existing clients and/or identify areas of improvement that meet sales quota.
  • Establish a trusted advisor relationship with key accounts, customers, stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
  • Manage budget and reach or exceed monthly quota as established by supervisor and management.
  • Prepare reports on account status.
  • Collaborate with the sales team to identify and grow opportunities within assigned territory.
  • Assist with challenging client requests or issue escalations as needed.
  • Meet or exceed assigned sales quotas and KPIs.
  • Attend industry events, trade shows, and conferences to generate leads and represent the Clear Touch brand.

Requirements

  • Bachelor’s degree in Business, Sales, Marketing, or a related field.
  • 2+ years of experience in channel management, account management, sales management, key account management or similar experience
  • Proven ability to meet and exceed sales targets.
  • Excellent communication, negotiation, and presentation skills.
  • Strong listening, negotiation and presentation abilities.
  • Ability to lift or push up to 75 pounds.
  • Valid State issued driver’s license and automobile insurance.
  • Salesforce experience preferred.
  • SLED (State, Local, and Education) sales experience preferred.
Benefits
  • Commissions Without Cap and Bonus
  • Insurance: 401k Matching
  • Paid Leave
  • Company Vehicle & Associated Equipment for Job Function
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales managementaccount managementchannel managementkey account managementnegotiationpresentation skillssales forecastingreport preparationcustomer relationship managementquota management
Soft Skills
communicationlisteningrelationship buildingproblem-solvingcollaborationcustomer satisfactionretentiontrust buildinginitiativeadaptability
Certifications
Bachelor’s degree in BusinessBachelor’s degree in SalesBachelor’s degree in Marketingvalid State issued driver’s licenseautomobile insurance