CTI

Financial Aid Advisor – Military Division

CTI

full-time

Posted on:

Location Type: Remote

Location: California • Florida • United States

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Salary

💰 $24 - $32 per hour

About the role

  • Evaluates, approves, and awards financial aid to students in accordance with federal, state, and school regulations, policies, and operating guidelines.
  • Assesses financial needs of students and advises students and/or parents regarding financial aid options, processes, and requirements.
  • A dedicated Financial Advisor within the Military Division, helping active-duty personnel, reservists, and veterans navigate financial decisions unique to military life.
  • Work closely with admission advisors to complete new enrollment packets each term.
  • Maintains historical documents and data regarding financial aid files according to VA and federal guidelines.
  • Adheres to and is knowledgeable of appropriate guidelines relating to FERPA and CIAT policy on the release of records and information to a third party.
  • Reviews and assesses eligibility of applications for VA and financial aid when needed; exercises professional judgment to determine whether adjustments should be made.
  • Reviews for accuracy and provide signature approval/disapproval of loan applications, promissory notes, and other financial documents for both VA and Title IV.
  • In accordance with proof, and/or revise all financial aid packaging for all qualified applicants in accordance with federal, state, institutional and other policies, and procedures.
  • Provide information on the telephone, video calls and through electronic chat, to students, prospective students, and families regarding student financial aid, and account balance.
  • Conduct workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues.
  • Utilize the student management system and enrollment manager to record all student account information.
  • Review DD214 and Certificate of Eligibility and collect all required documentation for all students utilizing benefits.

Requirements

  • Preferred bachelor’s or associate degree and four years related experience; or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform the above duties
  • Knowledge of higher education processes, supervisory and personnel practices, communication techniques and computer software
  • General knowledge of accounting practices, data processing and computer applications
  • Detail oriented, outstanding research and analytical skills
  • Ability to multitask
  • Works with a sense of urgency, while engaging and listening to experts
  • Exhibits a high degree of flexibility in adapting to a rapidly changing environment
  • Strong organizational skills with the proven ability to prioritize
  • Process tasks in a timely manner
  • Work independently with minimal supervision
  • Capability to handle confidential and sensitive information, following confidentiality guidelines
  • Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
  • Team players with a positive, can-do attitude
  • Proficient in the use of standard Microsoft Office software products, including Outlook, Word, Excel, PowerPoint, and MS Project and ability to learn additional software products
  • Self-motivated with a strong work ethic, dedicated to quality, quantity, results and timeliness
  • Demonstrated ability to anticipate needs and exercise independent judgment
  • Excellent analytical skills, problem resolution skills and general business acumen
  • Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture.
  • Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines
  • Flexible to work longer hours to meet deadlines, if needed
  • Able to handle sensitive information with a high degree of confidentiality
  • Possess high ethical standards, being an example of professionalism to others
  • Must be able to embody CIAT’s mission, vision, purpose, and values.
Benefits
  • Work from Home (WFH)
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial aid evaluationeligibility assessmentaccounting practicesdata processingfinancial aid packagingresearch skillsanalytical skillsproblem resolutionconfidentiality guidelinesstudent management system
Soft Skills
communication skillsorganizational skillsmultitaskingflexibilityindependent judgmentteam playersense of urgencyattention to detailself-motivationpositive attitude