Analyst

• Provides day-to-day operation support of Tier 1 Workday tickets for all HR system modules (HR, Payroll, Time Tracking, Absence, Advanced Compensation Benefits Recruiting, Talent & Performance), including, but not limited to, researching, identifying, and resolving complex Workday issues, unexpected results, and process flaws.
• Maintains the accuracy of Workday data and supports HR technology efforts involving Workday HCMS.
• Troubleshoots and resolves production support issues and resolves defects timely and with exceptional customer service.
• Provides support for Workday, including researching, identifying, and resolving complex Workday issues, unexpected results, and process flaws.

CSS

Workday Configurations Analyst II