
Director, Regional Accounts – Southeast
CSL
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Job Level
About the role
- Lead and develop a team of Regional Account Managers by providing clear direction and support aligned to achieving marketing and sales objectives consistent with CSL Seqirus corporate values
- Achieve sales and marketing financial objectives for the private and public health business as set forth by the organization
- Coach RAM team on strategies and tactics to deliver financial results through customer engagement appointments both live and virtually
- The RAM Director requires strong product knowledge, business acumen, customer and market insights, and the ability to coach the execution of business/account plans through effective collaborative leadership
- Guide the RAM team in building strong business plans for key accounts to deliver financial goals
- Utilize internal and external data and analytical resources to understand customer and market trends
- Provide knowledge and market insights to internal stakeholder partners on key customer segments across private and public books of business-IDN’s, Medical Groups, FQHC’s, State Awardees & Departments of Health, LTC, and other healthcare sites of care.
- The RAM director should lead from the front in navigating the customer landscape to ensure we deliver value to all stakeholders clinically, financially, and operationally for an optimal customer experience
- In partnership with their RAM Team and our internal contracting team, execute all contracting requirements with large, organized customers to secure commitments for CSL Seqirus products
- Maintain exceptional customer knowledge and develop strong segment expertise to anticipate future customer needs
- Partner closely with brand and customer marketing to share insights and evolve strategy and tactics for key public and private customer segments.
- Work in close collaboration with additional sales teams in national accounts, field & inside sales, and aggregator customer groups to pull through key IDN contracts, coordinate fulfilment agreements, and maximize buying group programs in the market
- Collaborate with additional internal business partners in HR, talent acquisition, legal, compliance, market access & pricing, and customer operations to positively impact business results
- Contribute to special projects to provide customer and market insights to assist in evolving commercial strategy
- Conduct all business in and ethical and compliant manner in accordance with CSL Seqirus compliance standards
- Model our core values of patient focus, innovation, integrity, collaboration, and superior performance
Requirements
- Bachelor’s Degree Required in business or life science discipline
- A combination of 10-15 years of sales, account management, and sales/account management people leadership experience preferred
- Prior vaccine experience in IDN Account Management & Public Health preferred
- Demonstrated leadership skills with an ability to problem solve through collaborative decision making with internal and external business partners
- Experience managing complex large accounts and selling experience in large-organized customers-specifically IDN’s, Wholesaler/Distributors, Medical Groups, FQHC’s, Public Health Departments
- Prior experience and successful execution of contracting with large, organized customers- IDN’s and Public Health Space
- Strong business acumen to include developing strategic business plans/account plans that align to CSL Seqirus goals
- Adept at negotiation skills to bring exceptional value to customers while delivering financial results for CSL Seqirus
- Cross-functional experience in marketing, market access, or other relevant disciplines advantageous but not require
Benefits
- Medical, Dental, Vision, Life Insurance, 401K, and PTO available from your first day of hire
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales managementaccount managementcontractingstrategic business planningnegotiationdata analysiscustomer engagementmarket insightsfinancial objectivescollaborative leadership
Soft Skills
leadershipproblem solvingcollaborationcommunicationcustomer focusinnovationintegritydecision makingteam developmentadaptability
Certifications
Bachelor’s Degree in businessBachelor’s Degree in life science