CSI

Vice President, Implementations, Digital Engagement Solutions

CSI

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Lead solution implementations and delivery outcomes across a business line portfolio
  • Ensure successful execution of complex programs, including new conversions, cross-sell, and mergers
  • Drive customer satisfaction, adoption, and financial performance
  • Apply enterprise methodology, tools, and governance standards in partnership with the central operating model team
  • Serve as the senior escalation point for strategic customers
  • Build and develop a high-performing team of Directors, Managers, and senior ICs

Requirements

  • 10+ years of experience in software implementations, including 5+ years leading delivery teams
  • Deep understanding of financial services workflows, regulatory requirements, and integration best practices
  • Executive presence with outstanding communication and stakeholder management skills
  • 5+ years’ experience managing teams that deliver technology solutions specifically for digital banking (preferred)
  • Experience in a senior leadership role with responsibility for delivering projects or consulting services directly to clients (preferred)
Benefits
  • Competitive salary
  • Eligibility for incentive awards based on individual and business performance
  • Comprehensive range of benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software implementationsdelivery teams managementproject deliveryconsulting servicestechnology solutions
Soft Skills
customer satisfactioncommunication skillsstakeholder managementteam buildingleadership