
E-Business Suite Cloud Support Engineer – Oracle Cloud Infrastructure
CSCI Consulting
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Provide Tier 2/3 support for Oracle E-Business Suite (R12.x) in OCI
- Monitor and resolve application, workflow, and concurrent processing issues
- Support EBS modules such as Financials, Supply Chain, HR, and Manufacturing (as applicable)
- Support OCI compute, storage, networking, and backup/DR services for EBS
- Collaborate with DBAs on Oracle Database performance, backups, and recovery
- Coordinate patching, upgrades, cloning, and environment refreshes
- Support security controls, IAM, vulnerability remediation, and compliance activities
- Participate in incident response, root cause analysis, and change management
- Maintain operational documentation and participate in on-call rotations
Requirements
- 5+ years of experience supporting Oracle E-Business Suite (R12.x)
- Hands-on experience supporting EBS in a cloud environment (OCI preferred)
- Strong understanding of EBS architecture and Linux/Unix environments
- Familiarity with Oracle Database administration concepts
- Experience supporting enterprise production systems
- Creativity and adaptability in problem-solving
- Ability to work with clients to understand their needs
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Professional presence
Benefits
- Competitive salaries
- Generous Paid Time Off (PTO) package
- Paid holidays aligned to the Federal calendar
- Full health benefits including medical, dental, vision, and life insurance
- 401(k) retirement plan
- Team building events
- Professional development support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Oracle E-Business SuiteOCILinuxUnixOracle Databaseapplication supportworkflow resolutionconcurrent processingpatchingupgrades
Soft Skills
problem-solvingadaptabilityclient communicationorganizational skillstime-managementwritten communicationverbal communicationprofessional presence