CSCI Consulting

ServiceNow Administrator

CSCI Consulting

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ITSMServiceNow

About the role

  • CSCI is seeking an experienced ServiceNow Administrator to support the configuration, maintenance, and continuous improvement of the ServiceNow platform for the End-to-End Systems Management Center (E2E SMC). This role enables IT service management, workflow automation, and reporting across mission-critical logistics systems, while ensuring strict DoD security requirements.
  • Responsibilities: Administer and maintain ServiceNow tools and applications; Support system migrations, enhancements, and workflow development; Provide on-call support and troubleshoot technical issues; Coordinate with government stakeholders to prioritize updates; Maintain documentation and standards for ServiceNow operations; Ensure compliance with DoD security regulations during system changes.
  • About CSCI: CSCI is an award-winning information technology and financial management consulting firm founded on one simple philosophy: “Do what is right, always.” We apply this philosophy across all elements of our growing business, from delivering world-class s<...>ess for customers to providing an environment where associates thrive both personally and professionally. At CSCI, work and fun aren’t diametrically opposed!
  • Benefits of Working at CSCI: Competitive salaries; Generous Paid Time Off (PTO) package; Paid holidays aligned to the Federal calendar; 401(k) retirement plan; Full health benefits including medical, dental, vision, and life insurance; Team building events; Professional development support.

Requirements

  • ServiceNow System Administrator Certification (required)
  • 3+ years of experience in ServiceNow administration
  • Familiarity with DevOps integrations (GitLab, JFROG, SonarQube)
  • Strong troubleshooting and documentation skills
  • Creativity and adaptability in problem-solving
  • Ability to work with clients to understand their needs
  • Strong organizational and time-management skills
  • Excellent written and verbal communication skills
  • Professional presence