First Bank & Trust

Program Oversight Administrator

First Bank & Trust

full-time

Posted on:

Location Type: Office

Location: Brookings • South Dakota • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Working with Program Managers, Quality Assurance, and other internal departments for oversight of mission-critical vendors
  • Provide direction to the Partner, including program material reviews and report monitoring
  • Assist in overseeing the review and examination of services provided to customers
  • Monitor and assist with the responsiveness of Partners to audit and exam findings
  • Establish and maintain ongoing communication with Partners and vendors
  • Take part in departmental projects including National Product program tasks
  • Serve on new product implementation projects
  • Actively participate in weekly meetings with the Partner

Requirements

  • Bachelor's degree
  • Three years of banking and/or credit card experience or similar operational / production experience
  • Strong written and verbal communication skills required
  • Proficiency with MS Word, Excel needed with knowledge of Access beneficial
  • Must be willing to travel nationwide for up to 10 days per year
Benefits
  • Comprehensive Healthcare Benefits
  • 401(k) & ESOP Profit Sharing
  • Wellness Program
  • Education Student loan repayment assistance program.
  • Tuition reimbursement.
  • Volunteer Service Hours Paid time to volunteer.
  • In-house Childcare & Preschool

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
banking experiencecredit card experienceoperational experienceproduction experienceMS WordMS ExcelMS Access
Soft skills
communication skillswritten communicationverbal communication
Certifications
Bachelor's degree