CSC Generation

Director, Divisional Merchandising Manager

CSC Generation

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Washington • 🇺🇸 United States

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Salary

💰 $140,000 - $150,000 per year

Job Level

Lead

Tech Stack

Go

About the role

  • Develop and own the long-range merchandising vision and seasonal strategies for assigned areas, aligned with company goals and customer insights.
  • Lead, mentor, and develop a team of merchants; provide clear goals, coaching, and feedback to build future leaders and bench strength.
  • Partner closely with Planning to deliver divisional sales, margin, and inventory goals across stores and e-commerce.
  • Use data and analytics to inform strategy, course-correct in season, and identify new growth opportunities.
  • Represent assigned departments in cross-functional forums and enterprise projects (omni-channel initiatives, private brand strategy, promotional planning, space and visual strategy, Go To Market (GTM) planning).
  • Contribute to strategic planning and manage key elements of the divisional P&L, including sales, markdowns, and vendor funding; identify risks and opportunities proactively.
  • Champion the smart use of AI and automation to improve merchant productivity to free the team up to spend more time on strategy, product and the customer.
  • Build and execute merchandise strategies across all channels, including: Assortment architecture and line planning.
  • Private brand vs. national brand mix, exclusivity strategies, and key item focus.
  • Seasonal “big ideas” and storytelling that differentiate Sur La Table in the market.
  • Partner with Planning on OTB, inventory flow, and markdown strategies to ensure healthy inventory and an on-brand, profitable assortment.
  • Lead pricing and promotion strategy for assigned areas; test and refine promotional offers based on performance.
  • Maintain a sharp view of the competitive landscape, emerging trends, and customer preferences to continually evolve the product mix.
  • Source and maintain relationships with high-quality, cost-effective vendors; negotiate pricing, terms, and exclusives to maximize profitability and supply reliability.
  • Leverage data insights to refine promotional, pricing, and inventory strategies.
  • Ensure a cohesive omni-channel experience by aligning assortments, pricing, and storytelling across stores, surlatable.com, and culinary programs.
  • Partner with Visual Merchandising and Creative to bring seasonal stories to life through in-store presentation, digital merchandising, photography, copy and packaging.
  • Collaborate with Marketing and Culinary on campaigns, events, and class tie-ins that showcase key products and drive engagement.

Requirements

  • 8+ years of proven senior merchandising experience in a multi-location, multi-channel retail environment; at least 3-5 years leading merchants or category managers.
  • Experience managing a division or multiple categories with full accountability for sales, margin, and inventory.
  • Background in home, kitchen, tabletop, or hard goods strongly preferred; omni-channel experience required.
  • Demonstrated track record of:
  • Driving revenue growth and profitable category performance.
  • Developing and coaching merchandising talent.
  • Using data and analytics to inform decisions.
  • Strong strategic thinking and planning skills; able to zoom out on long-term direction and zoom in on in-season execution.
  • Excellent collaboration skills with a proven ability to influence cross-functional partners at all levels.
  • Strong negotiation skills and experience building successful vendor partnerships, including private brand / exclusive programs.
  • Curiosity and hands-on experience using modern AI tools to streamline work, analyze large data sets faster, and reimagine how merchandising work gets done – without needing to be a technologist.
  • High comfort with Microsoft Office (especially Excel and PowerPoint) and merchandising / planning tools.
  • Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
  • Ability to travel domestically and internationally as needed.
Benefits
  • Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.
  • AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry.
  • Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
  • Competitive benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
merchandisingdata analyticsstrategic planningpricing strategyinventory managementvendor negotiationcategory managementrevenue growthpromotional planningassortment architecture
Soft skills
leadershipcoachingcollaborationstrategic thinkingnegotiationinfluencingcuriosityadaptabilitycommunicationteam development