CS-Effect

SDET

• Design, develop, and maintain robust, scalable, and reusable test automation frameworks for our web applications and backend services
• Lead the development of automated test scripts, test suites, and testing strategies to ensure comprehensive test coverage
• Performing integration, functional, regression, smoke, performance, and security testing to identify bugs or defects
• Conceptually clear the testing pyramid model and effort optimization
• Supporting user acceptance testing (UAT) and assisting clients with product validation
• Advocate for and implement shift-left testing principles, integrating quality checks early in the software development lifecycle
• Create, manage, and maintain test stubs and virtual services to isolate components and enable robust testing in a complex service-oriented architecture
• Validate telephony integration points and end-to-end call flows
• Integrate automated testing seamlessly into our CI/CD pipelines to enable continuous testing and delivery, fostering a strong DevOps culture
• Collaborate with software developers, product managers, and other stakeholders to understand requirements and define test plans for new features
• Analyze test results, identify and report defects, and work with development teams to ensure timely resolution
• Mentor and provide technical guidance to junior test automation engineers
• Stay up-to-date with the latest industry trends, tools, and best practices in test automation and quality engineering.

Senior Test Automation Engineer

Product Manager

• Own and evolve the product roadmap in alignment with Verbex’s mission and business goals.
• Identify and prioritize high-impact industry verticals and customer segments.
• Lead the end-to-end development of voice and conversational AI products — from ideation to deployment.
• Drive improvements in human-like interactions, emotional tone, language diversity, and real-time responsiveness.
• Develop AI guardrails and ethical usage principles, ensuring fairness, transparency, and inclusivity.
• Partner closely with NLP/LLM teams, engineers, and data scientists to define AI voice tone, prompt design, and model behaviors.
• Optimize product performance, scalability, and compliance (SOC 2, HIPAA, GDPR).
• Conduct user and market research to validate product directions.
• Collaborate with marketing, sales, and customer success for effective product launches and positioning.
• Lead and mentor cross-functional teams of PMs, UX designers, conversation engineers, and analysts.

Senior Test Automation Engineer

Senior Product Manager, Conversational AI