Blockchain Application Support Engineer

Crypto.com

full-time

Posted on: 9/16/2025

Origin: • 🇧🇬 Bulgaria

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Mid-LevelSenior

AzureCloudDockerElasticSearchGoGrafanaJavaScriptKubernetesNode.jsPrometheusRust

About the role

Primary responsibilities to ensure the application is running at all times in Production.
Manages other non-production environments such as pre-production/staging.
Strong understanding of application features and all supported blockchains.
Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.
Ability to apply fixes, improvements or optimization on the applications and infrastructure.
Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.
Monitor, troubleshoot and triage application alerts and issues.
Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.
Continuously improve on monitoring tools and processes.
Coordinate DR testing and audit.
Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
For senior individuals, the responsibility includes communication with stakeholders on application issues.

Degree in Computer Science or Engineering or Information Technology or similar discipline
Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
Past job experiences in supporting applications
Attention to detail with an analytical mindset
Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
Experience in deploying in various cloud (Azure, Google, Amazon)
Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)