Blockchain Application Support Engineer

Crypto.com

full-time

Posted on: 9/16/2025

Origin: • 🇮🇪 Ireland

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Mid-LevelSenior

AzureCloudDockerElasticSearchGoGrafanaJavaScriptKubernetesNode.jsPrometheusRust

About the role

Ensure the application is running at all times in Production
Manage non-production environments such as pre-production/staging
Maintain a strong understanding of application features and all supported blockchains
Work closely with application and infrastructure engineers on production deployments
Apply fixes, improvements, or optimizations to applications and infrastructure
Identify issues from deliveries that may impact production uptime, scalability, or responses
Monitor, troubleshoot, and triage application alerts and issues
Perform incident and problem management and post-resolution follow-ups
Continuously improve monitoring tools and processes
Coordinate disaster recovery testing and audits
Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
Communicate with stakeholders on application issues (for senior individuals)

Degree in Computer Science or Engineering or Information Technology or similar discipline
Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
Past job experiences in supporting applications
Attention to detail with an analytical mindset
Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
Experience in deploying in various cloud (Azure, Google, Amazon)
Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)