VIP Sales Manager
Crypto.com
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Identifying and reaching out to potential VIP clients (high-volume/advanced traders).
- Navigate VIP clients towards the right products and monitor OKRs and KPIs.
- Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features).
- Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements.
- Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams.
- Attending conferences and community events to engage with potential VIPs and increase awareness.
Requirements
- Strong network in high-net-worth/advanced crypto traders.
- 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders.
- Track record of monetizing high-value client relationships.
- Demonstrable track record of initiating, managing & monetizing relationships with clients or partners e.g.. driving business results with clients & partners.
- Excellent command of professional written & oral English(plus local language), writing & presentation samples are welcome.
Benefits
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Attractive annual leave entitlement including: birthday, work anniversary
- Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
- Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
- Work Perks: crypto.com visa card provided upon joining
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salescustomer servicerelationship managementproduct customizationissue resolutionOKRsKPIspresentation skillswriting skills
Soft Skills
communicationnetworkingproblem-solvingclient engagementfeedback tracking