Crypto.com

Community Manager - Americas

Crypto.com

full-time

Posted on:

Location Type: Hybrid

Location: San FranciscoCaliforniaUnited States

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About the role

  • Identify opportunities for long-term, recurring community events that are in support of crypto.com priorities
  • Own the planning and execution of hosted events, ranging from small workshops to large scale conferences across key cities in North and South America
  • Define event goals, OKRs, success metrics, and conduct data-driven postmortems to continuously improve event impact and ROI
  • Establish and manage event budgets and timelines
  • Manage relationships with vendors and agencies
  • Assess and adapt to regional, cultural, and venue-specific requirements to ensure events are locally resonant and operationally sound
  • Develop and maintain operational standards and playbooks to encourage consistent branding, elements, and ambiance across diverse event types
  • Maintain and champion a high degree of quality across all stages of event planning, production, and execution
  • Demonstrate resourcefulness in decisionmaking and driving events workstreams to completion, without compromising high standards

Requirements

  • Minimum 3-5+ years of community and event experience
  • Comfortable working off-hours, being on-call, and adapting to flexible schedules as per event requirements
  • Exceptional command of time management, communication, project management, and prioritization
  • Experience building events within the Web3/crypto industry
  • Highly organized and detail-oriented
  • Demonstrate excellent communication skills
  • Comfortable owning projects independently while managing multiple priorities
  • Creatively inclined with a strong eye for design and the ability to translate ideas into execution
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event planningevent executionbudget managementdata analysisOKRssuccess metricsproject managementtime managementresourcefulnessdesign execution
Soft Skills
communicationorganizational skillsdetail-orientedcreativityindependenceprioritizationrelationship managementadaptabilityproblem-solvingquality assurance