Crypto.com

Senior Product Manager, Subscriptions

Crypto.com

full-time

Posted on:

Location Type: Remote

Location: United Arab Emirates

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About the role

  • Own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings.
  • Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics.
  • Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind.
  • Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn.
  • Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization.
  • Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner.
  • Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind.

Requirements

  • Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes.
  • Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements.
  • A data informed work style, viewed through a compassionate lens of the user.
  • A passion for building delightful customer facing products and experiences.
  • Experience shipping and iterating on successful Software or Financial products at scale.
  • The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth.
  • Bachelor's degree or equivalent experience.
  • With domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred.
Benefits
  • Competitive salary
  • Medical insurance package with extended coverage to dependents
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
  • Work Perks: crypto.com visa card provided upon joining
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
A/B testingsubscription economicsKPIsLTV:CACpayment gatewaysrecurring billing platformsproduct specificationsdata analysisproduct managementsoftware development
Soft Skills
collaborationuser empathystrategic thinkingcommunicationleadershipproblem-solvingcreativityadaptabilitycustomer focusteam management
Certifications
Bachelor's degree