Associate Solutions Engineer
Crunchtime
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $75,000 - $80,000 per year
About the role
- Partner with Mid Market Account Executives to understand customers needs and requirements, and develop a strategy to position Crunchtime’s solutions to meet those needs
- Prepare and deliver technical presentations tailored to the business needs and goals of existing and prospective customers
- Provide a deep level of product knowledge and skillfully answer technical and functional product questions as part of the sales cycle
- Deliver tailored solution demonstrations geared towards the prospects current pain and future state value
- Lead technical discussions around enterprise architecture including integration strategies
- Work closely and collaborate with cross-functional teams including sales, product management, marketing, and customer success
- Prepare and communicate responses to RFPs
- Support Marketing events including webinars, conferences and trade shows
Requirements
- Sales Partnership: Partner with Account Executives and Senior SEs to identify customer needs and learn how to position Crunchtime’s solutions effectively.
- Presentation Support: Prepare and deliver technical presentations and product demonstrations tailored to the specific goals of prospective customers.
- Product Mastery: Develop a deep functional knowledge of the Crunchtime platform to skillfully answer product questions throughout the sales cycle.
- Discovery & Strategy: Participate in discovery sessions to uncover client "pain points" and assist in building the technical strategy for accounts.
- Cross-Functional Collaboration: Act as a liaison between Sales, Product Management, Engineering, professional services, and Customer Success to ensure a seamless experience for the client.
- Technical Documentation: Support the sales process by preparing high-quality responses to RFPs (Requests for Proposals) and security questionnaires.
- Event & Travel Support: Represent Crunchtime at marketing events (webinars, conferences, trade shows) and attend occasional travel (approximately 1–2 trips per quarter, ~10%), primarily for quarterly sales meetings and industry conferences rather than deal-specific travel.
Benefits
- Competitive compensation package
- Unlimited PTO
- Paid company holidays
- Yearly team off-sites
- Medical, dental, vision, and wellness benefits (FSA, HSA & HRA options)
- 401k employer match
- Paid parental leave
- Fitness reimbursement
- Professional development and tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical presentationsproduct demonstrationsenterprise architectureintegration strategiestechnical documentationRFP responsesproduct knowledgesales strategydiscovery sessionscustomer needs analysis
Soft Skills
collaborationcommunicationcustomer successproblem-solvingpresentation skillsinterpersonal skillsstrategic thinkingliaisonadaptabilityteamwork