Community Product Manager
Crunchbase
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
Visit company websiteExplore more
Salary
💰 $125,000 - $147,000 per year
About the role
- Build and Scale a Product-Centered Community: Design and launch a structured community program aligned to product and business goals
- Evaluate, select, and implement the appropriate community platform
- Establish advisory councils, product councils, beta groups, and early access cohorts
- Develop and nurture engagement across Slack, Discord, LinkedIn, Discourse, Circle, and emerging platforms
- Foster high-quality discussions that generate meaningful product insights
- Drive Product Feedback and Insight: Act as the voice of the community within the Product organization
- Translate qualitative feedback into structured, actionable insights
- Partner closely with Product, Design, and Engineering to influence prioritization
- Run tight feedback loops on new features and iterations
- Communicate roadmap updates and product decisions clearly back to the community
- Educate, Activate, and Evangelize: Serve as a product evangelist within the community
- Host live demos, roadmap previews, AMAs, office hours, and onboarding sessions
- Create excitement around product evolution grounded in real progress
- Increase user activation, feature adoption, and retention
- Support expansion through product fluency and education
- Build, Prototype, and Experiment: Spin up scrappy prototypes, AI-powered workflows, and lightweight experiments to test ideas live
- Use AI tools to rapidly mock up features, flows, and product concepts
- Build alongside users during live conversations to validate hypotheses
- Ensure community insights translate into measurable product and revenue impact
Requirements
- 3+ years of experience in product management or similar experience, preferably in a SaaS or tech environment.
- Bachelor's degree in Business, Computer Science, Engineering, or a related field.
- Proven experience building and managing online communities, preferably within startups, SaaS, or the venture ecosystem
- Experience sourcing and implementing community platforms
- Experience running webinars, AMAs, office hours, and user meetups
- AI fluent and AI curious; comfortable using AI tools to build demos, mockups, and experiments quickly
- Comfortable demoing software live
- Able to translate ambiguous or messy feedback into structured product insights
- Thinks in systems and outcomes, not just engagement metrics
- Comfortable operating in ambiguity and building from zero
- Scrappy, hands-on, and execution-oriented
- Naturally connects community efforts to business impact
- Strong communicator who can engage technical and non-technical audiences alike.
Benefits
- Competitive compensation and equity — rewarding you for your contributions and ownership mindset
- Remote-first flexibility — work primarily from home within our list of approved states, with opportunities for in-person collaboration
- Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options)
- Continuous learning support through generous reimbursement for professional development and skills growth
- 401(k) and Roth plans with an annual financial adviser check-in to help you plan your future
- Wellness resources — including a monthly stipend to support physical and mental health
- Work-from-home enablement — internet stipend and home office setup allowance
- Charitable giving match through our Town Hall awards and community impact initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementcommunity managementAI toolsprototypinguser activationfeature adoptiondata analysisfeedback translationwebinarslive demos
Soft Skills
strong communicationexecution-orientedadaptabilitysystem thinkingengagementcommunity buildingproblem-solvingcollaborationcreativityinfluence