Regional Director of Operations
Crunch Fitness
full-time
Posted on:
Location Type: Hybrid
Location: Alabama • Alaska • United States
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Salary
💰 $90,000 - $110,000 per year
Job Level
About the role
- Develop and implement operational strategies and processes to optimize facility performance throughout a region of Crunch locations.
- Oversee multi-unit operations including training & development with an emphasis on performance management of the general manager team.
- Manage facility budgets and report on key performance indicators.
- Oversee regional program on facility management including gym audits to ensure all locations follow brand standards.
- Identify and implement process improvements to enhance efficiency and productivity.
- Lead and motivate a team of fitness professionals, including general managers and assistant general managers throughout a specified region.
- Conduct performance evaluations, provide feedback, and develop staff training programs.
- Institute practices to achieve goals and monitor key performance indicators for each location based on analysis of both current and historical data.
- Monitor goals for sales and production for the network
- Collaborate with VP of Operations on key initiatives designed to drive top sales in both the membership category and personal training.
- Train and develop gym level leadership on both sales and member experience to accelerate network growth.
- Work in collaboration with New Gym Openings team to ensure a successful location openings.
- Oversee execution of promotional events designed to enhance sales and the member experience.
- Implement new programs and services to adhere to Crunch brand standards.
Requirements
- Bachelor’s degree in a related field; MBA preferred
- 5+ years of experience in fitness leadership roles, with at least 5 years in a multi-location or franchisee environment
- Proven track record of operational excellence in the fitness industry
- Strong expertise in business analytics, including proficiency member management systems
- Demonstrated ability to use data analytics to improve customer lifetime value and increase network performance
- Excellent project management skills with the ability to prioritize, manage multiple initiatives, and meet deadlines
- Outstanding leadership, communication, and interpersonal skills with the ability to collaborate across departments
- Passion for fitness and wellness, with a commitment to staying current on industry trends and innovations
- Ability to travel extensively throughout a specific region of Fit Fusion locations
- Ability to relocate
Benefits
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
- Employee discounts
- Health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analyticsdata analyticsperformance managementbudget managementprocess improvementproject managementstaff traininggym auditssales managementmember management systems
Soft Skills
leadershipcommunicationinterpersonal skillscollaborationmotivationperformance evaluationprioritizationtime managementteam developmentcustomer service
Certifications
Bachelor’s degreeMBA